Practice Administrator, Orthopedics and Spine - North Shore at Partner's Healthcare in Peabody, Massachusetts

Job Description:

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Mass General Brigham Medical Group (MGBMG) is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.


We are seeking a Practice Administrator to lead the coordination of operations for Orthopedics and Spine practices of the North Shore specialty services of the MGBMG. These practices include Orthopedic Surgery, Sports Medicine, Ortho Walk-In clinic, Spine, and Physiatry, based out of clinic spaces located at 900 Cummings Center in Beverly, MA, 4 Centennial Drive in Peabody, Mass General HealthCare Center in Danvers at 102 Endicott St, and other primary care locations in our North Shore area of MA. Working closely with the Regional Executive Director of the North Region Specialty Services of the MGBMG, the Practice Administrator will collaboratively lead our teams to achieve targets and oversee day-to-day operations.


There are a total of 70 staff members (clinical and non-clinical) this Administrator will oversee and 30 providers (MDs, Surgeons, Physiatrists, APPs), and we hope to keep our practices growing!


Our outstanding orthopedic surgeons and sports medicine specialists provide exceptional care to North Shore patients and have earned a stellar reputation for excellence for decades. We hope to continue to develop and grow our surgical and nonsurgical orthopedic program! For our Spine specialty, our specialists offer comprehensive evaluation and perform procedures for a range of conditions, including injury and diseases of the spine, brain and peripheral nervous system.


Are you ready to bring your exceptional skills to this innovative practice and join us in driving medicine forward?



Job Summary
Summary


Responsible for planning, directing, and controlling operations of multiple locations and/or large complex practices having multi-specialties, multi-department mixes, or large teaching practices (40+ residents). Works closely with managers in each location, service area, or department. May manage manager(s)staff and oversee all operations.


Essential Functions


-May assume Practice Manager responsibilities.
-Develops administrative policies and procedures to improve operating efficiency; reviews and updates policies annually.
-Manages, mentors, and develops practice coordinators, managers, and all non-physician staff.
-Designs and directs the implementation of strategic plans to support existing and new clinical programs.
-Initiates, plans, and conducts internal/external meetings to meet departmental and institutional strategic objectives.
-Ensures the development of practice coordinators/managers for each respective practice/satellite area.
-Facilitates physician orientation to the organization and supports the establishment of new physician practices.
-Directs administrative responsibilities for Physician staff, including credentialing, compensation, and provider enrollment.
-Ensures compliance with regulatory standards and directs quality improvement activities.
-Oversees financial planning, analysis, and reporting for all clinical operations.



Qualifications



Education

Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred



Experience

Supervisory experience 5-7 years required and Experience working in an academic healthcare environment 5-7 years required



Knowledge, Skills and Abilities

- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles; physician billing and revenue.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.



Additional Job Details (if applicable)


When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a motivated leader who wants longevity in their career and to be part of a multi-disciplinary team whose mission and values are built upon respect, collaboration, and providing high-quality care to our patients. The ideal candidate profile is an adaptable, receptive, and dynamic "people leader" with proven operations experience. The focus of this position is working well with others, building and maintaining relationships, and motivating a team of diverse individuals to work in alignment to achieve office and organizational goals. There is a need for an effective communicator.



Remote Type


Onsite



Work Location


4 Centennial Drive



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.