Sr Manager, Technical Services at Mueller Water Products in Decatur, Illinois

Job Description:

Mueller, the nation's leading manufacturer of flow control devices for the water and gas distribution industries, has an opening in our Decatur, Illinois manufacturing plant for a Sr Manager, Technical Services.


This Manager is a key member of the local Leadership team and is responsible for leading service delivery to meet and exceed external and internal customer expectations. The role will align and deliver out strategic objectives for our service growth plan. The role will lead and drive key initiatives within the service teams and influence individual performance by greater management focus. Enhanced business performance will result because of the position's influence into each direct report's performance and driving Engineering results through set goals and objectives. The position will provide a forum for sharing business improvement and implementing best working practices within the operation. This role will provide supervisory oversight to local Engineering talent, including approximately six direct and/or indirect reports.


Specific duties include, but are not limited to, the following:


• To provide technical product support and effective management of product quality and service complaints and claims. The role will provide technical training and support market introduction of innovative products and technologies.


• Plans and directs implementation of equipment and process modifications to improve production efficiencies, manufacturing techniques and production yields for existing products.


• Acts as engineering liaison with product design and development to ensure processes and designs are compatible. Maintain liaison with engineering, estimating, planning and scheduling to ensure work complies with drawings, specifications, cost and schedule


• Oversees the planning, development, implementation and maintenance of manufacturing methods, processes and operations.


• Ensures the effective use of materials, equipment, and personnel in producing quality products at minimum costs.


• Develops systems to maintain reports and record keeping of company products.


• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


• Ensuring best practices are effectively communicated and implemented across division processes.



Required Qualifications:

• Bachelor's Degree in Engineering and/or equivalent experience


• 5+ years progressive Engineering experience

Additional Details:


Relocation assistance may be offered for this position.


Mueller Company offers an excellent salary and benefits package. Current benefit offerings include: medical and dental insurance, 401K plan with company match, Employee Stock Purchase Plan program, short-term and long-term disability benefits, PTO, tuition reimbursement program, company-provided life insurance and much more. The salary range for this role is $106,296 to $154,805 annually which is broken down bi-monthly. The company allows offers a 10% bonus potential paid annually based on company performance.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law. Apply Now