SaaS Platform Administrator at The Judge Group Inc. in Orchard Lake Village, Michigan

Job Description:

Location: Orchard Lake Village, MI

Description:

Position Description:


Client is looking for SaaS Platform Administrator.



Responsibilities:

• The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.
• This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
• In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
• The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
• The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
• The candidate must have 5+ years of hands on experience administering ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.

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Contact: akumar25@judge.com


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