**Job Title: Live Chat/Call Center Customer Service Representative-Remote WFH****Job Type: Full-Time****Location: Philadelphia, PA (Remote)****Salary: $30 to $50 per hour****Job Overview:**Are you passionate about providing excellent customer service and have experience in live chat and call center environments? Audacy USA is seeking a Remote Live Chat/Call Center Customer Service Representative to join our team. In this role, you will be responsible for assisting customers via live chat and phone calls, resolving inquiries, and providing top-notch customer service to ensure a positive experience for our clients.**Responsibilities:**- Respond to customer inquiries and issues via live chat and phone calls in a timely and professional manner- Provide accurate information about products and services- Troubleshoot and resolve customer complaints- Maintain customer records and update information as needed- Collaborate with team members to ensure customer satisfaction- Meet and exceed customer service goals and metrics**Requirements:**- Previous experience in a customer service role, preferably in a live chat or call center environment- Excellent communication skills, both written and verbal- Strong problem-solving skills and ability to think on your feet- Ability to multitask and prioritize in a fast-paced environment- Proficiency in computer systems and software- High school diploma or equivalentAt Audacy USA, we are committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.If you are passionate about customer service and are looking for a rewarding remote opportunity, we would love to hear from you. Apply now and join our team at Audacy USA! recblid p79c6ikhi1msng8esz7sckphyetz3f