Sr Service Engineer at Rolls-Royce in Mankato, Minnesota

Job Description:

Job Description




Title: Sr. Service Engineer



Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.



Key Accountabilities:

• Independently plan and execute comprehensive investigations into complex product failures occurring in the field


• Gathering detailed information about the failure event (e.g., operating conditions, environmental factors, maintenance history).


• Performing on-site tear downs, inspections and diagnostic testing.


• Utilizing specialized tools and equipment for data collection and analysis.


• Conducting root cause analysis (RCA) using methodologies such as 5 Whys, Fishbone diagrams, and fault tree analysis.


• Based on the investigation findings, develop and implement effective corrective and preventive actions (CAPA) to address the root cause of failures.


• Designing and testing modifications to the product or its components.


• Creating and updating technical documentation, service bulletins, and training materials.


• Collaborating with engineering, manufacturing, and quality teams to implement changes.


• Serve as a technical expert and provide advanced troubleshooting assistance to field service technicians, customers, and internal stakeholders.


• Analyze field failure data to identify trends, patterns, and potential areas for improvement.


• Prepare comprehensive reports summarizing investigation findings, conclusions, and recommendations.


• Stay up-to-date with the latest advancements in failure analysis techniques and industry best practices.


• Maintain strong relationships with customers by providing timely updates, clear explanations, and professional support throughout the investigation process.


• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.


• Perform special projects as required

Basic Requirements:

• Bachelor's Degree in Engineering or Technology and 5 years of failure analysis or service engineering experience with internal combustion engines; or 9 years of failure analysis or service engineering experience with internal combustion engines


• Willingness to travel up to 75%

Preferred Qualifications:

• Excellent knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of internal combustion engines


• Excellent mechanical or electrical knowledge of engines and tools, including their designs, controls, uses, repair, and maintenance, including major engine overhaul and the tune-up of diesel engines and components


• Excellent ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports


• Excellent analytical and creative problem solving skills, when problems are very complex


• Excellent organizational, planning and follow up skills


• Strong oral/written communication skills


• Strong interpersonal skills

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here.


We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Inclusion strategy here.






Job Posting Date



02 Apr 2025; 00:04






Pay Range



$90,985 - $136,477-Annually



Location:



Mankato, MN



Benefits



Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.



The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.




We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

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