Coordinator III (Germantown) at ThyssenKrupp Elevator Corporation in Memphis, Tennessee

Job Description:

The first 3 letters in the workplace are Y-O-U!

TK Elevator is currently seeking an experienced Coordinator III in Germantown, TN.

Responsible for prescreen and review of new orders, review returned
approvals and release projects on time to obtain firm ship date based on building
schedule. Manage project throughout entire Order Management process; remove
barriers that may delay project schedule. Coordinate basic pre-engineered and
engineered Modernization (MOD) & Components models using project management
skills. Interface with project managers, branch and sales staff to ensure proper
procedures are followed and deadlines are met. Participate in Special project
meetings with Internal and external customers. Train new or existing staff on new
or improved Order Management processes.

ESSENTIAL JOB FUNCTIONS:

• Review and analyze documentation for use in the preparation of
  Modernization (MOD) & Components submittal data including quoted prices,
  architectural drawings, and surveys.


• Review and make necessary changes to quoted prices based on customer driven
  changes to ensure accuracy and completeness of data presented for submittal
  drawings.


• Prepare job status reports for interactive conference calls as necessary.


• Prepare accurate and timely release orders to suppliers to assure the
  precise equipment is delivered in accordance with the contract schedule.


• Correspond frequently with project managers, branch and sales staff to
  ensure procedures are followed and deadlines are met.


• Respond to internal and external customer requests within time specified in
  our service level agreements.


• Identify, resolve, and initiate problem resolution during the change
  management process.


• Lead and update key performance indicators for daily coordination meetings,
  Train new and existing employees.


• Manage and lead basic projects through the order process by removing
  barriers that arise in various stages of the project. Ensure project flows
  through Order Management using project management skills such as
  communication, team management, leadership, negotiation, personal
  organization and risk management.


• Process jobs by release deadline date to ensure requested ship dates are
  met.


• Enter and maintain data on mainframe and Order Management databases.
  Maintain related forms and files.


• Maintain control system to distribute drawings to the proper department.


• Perform special projects and other duties as assigned.

• Bachelor's Degree, or Associate's Degree in a construction-related field is
  preferred; High School and/or Technical School is required.


• Three or more years of project coordination experience in a constructionrelated
  field is preferred.


• Requires an Intermediate knowledge of project Management and operational
  excellence.


• Strong customer service experience and abilities are required.


• Effective verbal and written communication skills are required.


• The ability to read, interpret, comprehend and organize technical
  documentation (architectural drawings, elevator architectural submittals,
  and elevator layout drawings).


• Knowledge of commonly-used drafting concepts, practices and procedures is
  preferred.


• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and
  Outlook) is required.


• Requires the ability to work with mathematical concepts such as fractions,
  percentages and decimals.


• Must be organized and detail-oriented to manage multiple projects.


• Strong knowledge of elevator product offerings is preferred.


• Manages time effectively to ensure high productivity and efficiency.


• Ability to manage multiple assignments, tasks, set priorities and adapt to
  changing conditions.


• Does not require work to be quality checked and is able to check others work
  for accuracy.


• Manages and implements improvements on a regular basis.


• Proficient in investigating and closing quality concern reports.


• Subject Matter Expert for co-workers. Frequently trains others on process
  and procedures.


• Plan and execute project meetings with branches with no supervision.

TK Elevator is currently seeking an experienced Coordinator III in Germantown, TN.

Responsible for prescreen and review of new orders, review returned
approvals and release projects on time to obtain firm ship date based on building
schedule. Manage project throughout entire Order Management process; remove
barriers that may delay project schedule. Coordinate basic pre-engineered and
engineered Modernization (MOD) & Components models using project management
skills. Interface with project managers, branch and sales staff to ensure proper
procedures are followed and deadlines are met. Participate in Special project
meetings with Internal and external customers. Train new or existing staff on new
or improved Order Management processes.

ESSENTIAL JOB FUNCTIONS:

• Review and analyze documentation for use in the preparation of
  Modernization (MOD) & Components submittal data including quoted prices,
  architectural drawings, and surveys.


• Review and make necessary changes to quoted prices based on customer driven
  changes to ensure accuracy and completeness of data presented for submittal
  drawings.


• Prepare job status reports for interactive conference calls as necessary.


• Prepare accurate and timely release orders to suppliers to assure the
  precise equipment is delivered in accordance with the contract schedule.


• Correspond frequently with project managers, branch and sales staff to
  ensure procedures are followed and deadlines are met.


• Respond to internal and external customer requests within time specified in
  our service level agreements.


• Identify, resolve, and initiate problem resolution during the change
  management process.


• Lead and update key performance indicators for daily coordination meetings,
  Train new and existing employees.


• Manage and lead basic projects through the order process by removing
  barriers that arise in various stages of the project. Ensure project flows
  through Order Management using project management skills such as
  communication, team management, leadership, negotiation, personal
  organization and risk management.


• Process jobs by release deadline date to ensure requested ship dates are
  met.


• Enter and maintain data on mainframe and Order Management databases.
  Maintain related forms and files.


• Maintain control system to distribute drawings to the proper department.


• Perform special projects and other duties as assigned.