Support the Community Manager and/or Leasing Director with marketing efforts, including mailing marketing materials and tracking marketing efforts.
Meet with prospective tenants and provide tours of the units.
Accept rental applications and ensure they are filled out completely and legibly.
Assist the Community Manager and/or Leasing Director in entering pre-applications into the waitlist software system.
Initiate calls to applicants on the waitlist for vacant units and track all responses.
Assist the Community Manager with certification appointment scheduling, collect all relevant data to process applicant certification, and process applicant files for approval.
Initiate application background screening and approval process.
Receive and complete resident work orders and maintain the Work Order Logbook.
Prepare and deliver all general notices for the Community Manager, as needed.
Collect rent payments and security deposits under the supervision of the Community Manager.
Store all relevant documentation in resident files.
Coordinate resident social functions and communications.
Perform other job duties as required.
Qualifications:
Previous experience in property management, TCAC
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Yardi
Strong organizational and multitasking abilities.
Excellent customer service skills.
Ability to work independently and as part of a team.