Design, build, and maintain existing client infrastructure, provide suggestions for continuous improvements and innovation.
Manage and administer Windows, Linux, and MacOS environments, both on-premises and in the cloud (Entra, Azure, VMware, AWS).
Configure and manage network infrastructure such as firewalls, routers, switches, and servers.
Provide comprehensive alignment with cybersecurity frameworks (NIST)
Continuously improve security posture and manage risks associated with cybersecurity threats.
Deploy and maintain enterprise security systems such as SIEM, IDS/IPS, EDR, SASE, and VPN.
Respond to cybersecurity events and collaborate to keep systems, networks, and clients up to date with security policies.
Implement and maintain endpoint management strategies using Active Directory (AAD/AD), Group Policy, and Microsoft Intune.
Deploy and maintain enterprise security systems.
Implement automation for enhancing efficiency in processes and security, reducing manual interventions, and ensuring consistent system configurations.
Provide second and third-level support for software, systems, networking, and security issues.
Train, cross train and coordinate with other staff.
Provide technical leadership during meetings, document project solutions, and translate business requirements into technical requirements.
Plan, coordinate, and interface with clients when necessary to keep systems up to date and complete.
Track time and expenses using a centralized ticketing system
Knowledge/Skills/Abilities
Minimum of 5 years of systems, networking, and/or security engineering/administration experience.
Expertise and experience with the management of Windows, Linux, and MacOS and Virtualization across on-premises and cloud environments (Entra, Azure, VMware, AWS).
Experience with at least one scripting language, such as Python, Perl, Bash, or PowerShell and proficiency with API integration.
Experience and at least a mid-level working knowledge of cybersecurity frameworks. Regulatory compliance (HIPAA, GDPR) is a plus
Ability to work independently and collaboratively to prioritize multiple projects and tasks, while coordinating with a team, and documenting clear procedures that other technicians can use to repeat work.