Job Description:
Application Analyst II/ EPIC AnalystLocation: Milwaukee, WI (Remote)
Pay: $60/hr. to $85/hr.Shift Timing: Monday - Friday, 8:00 AM - 5:00 PM (40 hours per week)
Contract Duration: 3 months (04/21/2025 - 07/24/2025) with possible extension up to 1 year
Licensure & Certifications:
- Required:
- Epic Proficiency, Accreditation, or Certification
Education & Experience:
- Required:
- Bachelor's degree or equivalent experience in computer principles
- Minimum of 2 years of related work experience in implementing and/or supporting an electronic health record application
- Preferred:
- Experience with Epic Ambulatory, Epic MyChart, Epic Questionnaires, and Epic Healthy Planet
Roles & Responsibilities:
- Install, configure, test, maintain, monitor, and troubleshoot applications on supported platforms
- Identify and resolve basic and complex system issues
- Coordinate across teams for support, maintenance, and project-related activities
- Adhere to Froedtert Health's incident and change management processes within service level agreements
- Prepare system documentation to support troubleshooting, disaster recovery, and cross-training
- Develop and maintain relationships with key customers
- Participate in on-call processes and escalate tickets as needed
- Identify opportunities for process improvements
- Utilize project management methodologies and tools as required
- Perform other duties as assigned
Skills Required:
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks effectively
- High motivation with the ability to work independently with minimal supervision
- Ability to prioritize and execute in high-pressure situations
- Excellent verbal and written communication skills
Additional Notes:
- The role will begin as a 3-month contract with the potential for extension up to 1 year
- Fully remote position with standard business hours