Amusements Manager at Dave & Buster's Inc. in Daly City, California

Posted in Other 15 days ago.

Type: full-time





Job Description:

Amusements Manager Open in Daly City, CA

PERKS!
  • Great Benefits!
  • 401k | Health | Dental | Vision | Long & Short Term Disability
  • $225 Monthly Food Allowance
  • Free Game Play
  • Multiple Managers Per Shift
  • Career Advancement
  • FUN Work environment

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience in the Million Dollar Midway game area.

People: Hire, train, retain and develop team
  • Sets PACE & TONE for the shift.
  • Assists in the on boarding process of interviewing and hiring quality candidates to increase retention and morale.
  • Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentation, and evaluation.
  • Executes block training program to encourage staff development and block progression.
  • Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high.
  • Provides motivation to team through active learning opportunities. Develops a strong teamwork environment.
  • Conducts meetings weekly, monthly, quarterly, or annually as expected to facilitate communication and create synergy.
  • Builds rapport with all team members through active listening and problem solving skills.
  • Holds self to a higher standard, being a role model at all times.
  • Ensures the integrity of manager training programs and supports new manager's growth.

Profits: Optimize financial results (drive sales and control costs)
  • Manages cost of sales through inventory management system and troubleshoot variances.
  • Reviews and educates cost control opportunities taking corrective action as needed and suggesting alternative courses of action with management.
  • Ensures the timely completion of all repairs to amusement equipment or facility.
  • Maintains systems which ensure overall financial responsibility for games, parts, chip inventory, ordering, etc.
  • Continuously improves operational execution through attention to detail and adherence to D&B operating standards and philosophies, maximizing profits and minimizing costs.
  • Manages assigned area by meeting goals, analyzing opportunities, and presenting ideas to leadership.
  • Acquires parts for games from new or existing sources and properly documents and disposes of outdated/damaged equipment.
  • Troubleshoots and repairs equipment to the component level to avoid unnecessary costs.
  • Negotiates with vendors for most cost effective repair solutions.
  • Writes a balance, timely and cost effective staff schedule to optimize operations coverage.

Sales: Manage business plan to meet targeted financial performance
  • Sets department goals with leadership input.
  • Reviews all amusement areas to ensure correct and profitable placement of all products and games.
  • Assists in rollouts of all Company initiatives.
  • Executes private events to maximize sales and increase the guest experience.
  • Administers and implements sales incentive plans and contests.

Guests: Consistently meet the standard for the guest experience (quality of operations)
  • Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Proactively supports the building maintenance and repair plan with leadership without compromising technical support for amusements.
  • Ensures the quality of all products to the guest through game maintenance and quality control.
  • Ensures a well maintained, safe, secure, and sanitary environment for all D&B guests and staff.
  • Communicates, implements, and follow up on all changes to food products and amusement systems and procedures.
  • Practices proactive guest management by recognizing opportunities before they occur, resolving the ones that do, and leaving the guest with a positive experience portraying a positive company image at all times.

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