Customer Service Representative - Lighting Manufacturing Location: Pompano Beach, FL (On-Site) Salary: $50,000 - $55,000 per year (Direct Hire) Vaco LA is partnering with a leading lighting manufacturer to find a Customer Service Representative to join their growing team. This role is ideal for someone detail-oriented, customer-focused, and eager to advance in a stable and supportive company.
Responsibilities:
Assist customers with inquiries, orders, and issue resolution via emails and phone calls
Ensure all new POs and change orders received from customers are processed within 24 hours
Collaborate with sales, engineering, and production teams for seamless order fulfillment.
Coordinate shipments to customers with the warehouse by confirming delivery address and shipping details with the customer
Qualifications:
Associate degree required; Bachelor's preferred.
1-2 years of customer service experience in the manufacturing industry highly preferred.
Experience with SAP or ERP systems is highly preferred
Strong communication, attention to detail, and multitasking skills.
Why Join Us?
Well-established company with career growth opportunities.
Supportive team culture in a fast-paced industry.
Gain valuable experience in manufacturing and order management.
If you're looking for a rewarding and growth-oriented customer service role, apply today!