???? Company: A Maggie Film - A lifestyle media company specializing in digitizing, organizing, and editing family media
About Us
A Maggie Film is a growing lifestyle media company dedicated to preserving and enhancing family memories. We provide premium media organization and editing services with exceptional quality and personalized service.
We are seeking a Creative Operations & Project Coordinator to be the backbone of our operations-overseeing projects, managing workflows, and ensuring smooth day-to-day operations. This role requires a highly organized, proactive leader who can handle multiple responsibilities, streamline processes, and allow our leadership to focus on sales and growth. We're looking for someone who loves small companies, wants to stay long-term, and grow with us.
Key Responsibilities
Lead a small team, overseeing multiple projects simultaneously
Learn and become an expert on our clients and the way our team functions
Fully align with our mission and vision
Ensure smooth operations and project completion with excellence
Take radical responsibility for personal work, ensuring our owner's mental energy is focused on growth rather than day-to-day management
Work diligently, ensuring details are not missed and mistakes are minimal
Step in wherever needed, including scanning, organizing, and editing photo books
Maintain high competence in role to increase project completion and drive sales growth
Develop and maintain strong systems to ensure no tasks are dropped and all details are accounted for
Check the team's work, including photo books, paying close attention to client preferences and company standards
Anticipate needs-stay ahead of owner's calendar and prepare accordingly
Train new hires, create training videos, and improve existing systems
Think creatively and care deeply about team members and clients, ensuring the best possible support and experience
Project Planning & Coordination
Oversee media digitization, organization, and editing workflows from intake to delivery
Create and manage project timelines to ensure deadlines are met
Assign tasks and coordinate between creative and administrative teams
Ensure client expectations and project goals are met with excellence
Office & Operations Oversight
Manage schedules, meetings, and key deadlines and deliverables
Coordinate between teams to ensure efficient workflow and smooth operations
Oversee administrative tasks, office organization, and vendor communications
Identify and implement solutions for operational bottlenecks
Act as the gatekeeper, handling inquiries, and prioritizing tasks
Monitor and respond to the owner's emails, ensuring timely and professional communication
Client & Team Communication
Serve as the main point of contact for clients, keeping them updated on project progress
Communicate with editors and administrative staff to align on project goals
Gather client feedback and implement necessary revisions
Be a warm, friendly, and professional presence in all client interactions, ensuring they feel valued and taken care of
Quality Control & Process Improvement
Review final deliverables to ensure they meet company standards
Identify inefficiencies and refine workflows for greater efficiency
Implement feedback loops to continuously improve client experience and internal processes
Ensure client media is properly archived and accessible
Manage backups and security of sensitive family media
What We're Looking For
We need someone who:
Thrives in a fast-paced, detail-oriented environment and can manage multiple projects
Takes initiative and acts independently and confidently, requiring little to no hand-holding
Has strong organizational and problem-solving skills to improve efficiency
Is a team player with a servant's heart, ready to step in wherever needed
Thinks creatively and proactively to support clients and team members
Qualifications
3+ years of experience in project management within a creative, digital or marketing environment
Strong understanding of digital media workflows, asset management, and editing processes
Excellent communication and client management skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced setting
Proficiency in project management tools and media-related software
Why Join Us?
Work with a passionate and small team dedicated to preserving meaningful family memories
Opportunity to shape workflows and improve processes in a growing company
Competitive compensation based on experience
A chance to make a real impact and grow in a creative, dynamic environment
If you're looking for a role where you can take ownership, make a difference, and help build something special, we'd love to hear from you!