Customer Service Representative at Ultimate Staffing Services in Lake Forest, California

Job Description:

Position
: Customer Service Representative



Status: Temp-To-Hire $20/hr



Schedule: M-F 8 : 00 AM - 5:00 PM



Job Summary:



Under supervision, answers resident and company requests for service both by telephone and in person. The Customer Service Representative I collects all relevant information, decides priority, type of service, etc., and enters data into PC computer system. Schedules all inside residential work to the satisfaction of residents; participates in all Customer Services related activities; and performs related work as required. Work involves constant telephone and personal contact with residents, often times in difficult and demanding situations.

• Answers a large volume of telephone calls


• Decides on priority and type of call and schedules inside work


• Enters acquired data into the PC computer system


• Provides status updates of service requests

Qualifications:

• 2+ years of Call Center experience

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Apply Now