We are looking for a Sales & Application Engineer with experience in inside sales or knowledge of electrical components. While an engineering degree is not required, a strong understanding of electrical products is preferred. This role offers a rewarding opportunity to engage directly with customers who seek solutions for their electrical infrastructure needs. Our customers include utilities and industrial facilities interested in purchasing electrical components such as pad-mounted switchgear and transformers.
Position Responsibilities
Your primary responsibility includes developing quality proposals to meet customer's product needs and ultimately win the business by delivering strong customer support and meeting key timelines. Responsive customer service is essential as customer support may continue after product delivery. This position requires you to manage several customers on a given day so good time management and the ability to meet promised timelines are necessary skills. This position requires working effectively in a team environment as well as independently while managing your opportunity pipeline and related proposal activity
Key Responsibilities
Manage customer opportunities and organize details within the company's system and files
Review and identify RFQ detail
Meet due dates and key project milestone
Desire to learn new skills like interpreting electrical technical drawings
Follow the established proposal process
Manage all proposal build-up activities including team tasks/milestones/deadlines in order to capture scope and costs
Work closely with internal team members and the customer on scope details and clarifications
Submit an effective proposal to the customer that captures the RFQ scope and timeline
Process and administer all customer purchase orders and changes throughout all phases of the order-delivery cycle
Work effectively with Business Development with the goal of exchanging critical and current information and following up on tasks
Support annual sales targets and marketing objectives for company, in order to meet the business goals
Maintain effective knowledge of industry, company products and capabilities, competitor portfolio, and company differentiators
Ensure that all communication with customers is in accordance with company standards, content and format
Basic Qualification
Technical degree or inside sales experience preferred
Strong customer support skill
Highly dynamic and responsive to internal and external customers
Self-directed and motivated to achieve results
Excellent organizational and interpersonal skills
Strong active listening and communication skill
Microsoft Office experience preferred
Travel
As required - business needs will dictate.
Physical Requirements
Must be able to lift up to 25 pounds at times.
Prolonged periods of sitting at a desk and working on a computer.
Ability to travel throughout facility as required to tour customers and perform essential duties.
EMC expects that every team member will be guided by EMC's Guiding Principles.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.