Property Subrogation Investigator at Crawford & Company in Peachtree Corners, Georgia

Job Description:

Property Subrogation Investigator is responsible for identifying subrogation opportunities in clients' claims, and then developing and documenting the necessary information to submit demand packages to adverse parties.

• Bachelor's degree or equivalent combination of education and property subrogation experience.
• 5-7 years of related experience preferred.
• Ability to communicate clearly, with proper grammar, both verbally and in writing.
• Knowledge of the residential and/or commercial property insurance industry.
• Proficient use of MS Office applications and PDF documents.
• Strong analytical and investigative skills; initiative, attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task
• Excellent interpersonal skills and ability to work as part of a team.
• Solid time management skills and organizational ability.
• Ability to deal effectively with challenging situations and people.
• Professional manner.

• Audits claims to identify subrogation potential.
• Receives newly placed claims and bookmarks file materials.
• Directs the claim investigation by interviewing insureds, claimants, and witnesses, requesting and obtaining police/fire/origin & cause reports, securing physical damage inspection reports, and by comparing claim information with evidence.
• Recognizes when liability or damages evidence is lacking for subrogation purposes and takes proactive steps to build the case.
• Investigates and resolves complex coverage issues by identifying and securing adverse insurance carrier/adjuster contact information.
• Oversees the strategy in joint examinations involving experts, attorneys, and potential adverse parties.
• Prepares and sends demand letter and demand package to adverse insurance carrier.
• Recommends litigation when appropriate.
• Oversees and takes ownership of approximately 100-claim caseload.
• Performs all other duties as assigned.