Software Engineer - CXone - Cloud Contact Center at The Judge Group Inc. in New York, New York

Job Description:

Location: REMOTE

Salary: $70.00 USD Hourly - $80.00 USD Hourly

Description: Our client is currently seeking a Software Engineer - CXone - Cloud Contact Center

We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process.


Qualifications For Success:


• 5-8 or more years of IVR and ACD development experience


• 4 or more years of CXone Studio scripting


• CRM integration experience


• Additional cloud telephony experience. For example, Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is preferred


• Bachelors degree in computer science, IT, or engineering preferred


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Contact: pmahoney@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now