Sr. Manager, Mobility Technology Delivery (Salesforce) at Hyundai Capital America in Plano, Texas

Job Description:

Description




Who We Are


Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.



We Take Care of Our People


Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

• Medical, Dental and Vision plans that include no-cost and low-cost plan options

• Immediate 401(k) matching and vesting

• Vehicle purchase and lease discounts plus monthly vehicle allowances

• Paid Volunteer Time Off with company donation to a charity of your choice

• Tuition reimbursement



What to Expect


The Sr. Manager, Mobility Technology Delivery (Salesforce) is responsible for leading the design, development, deployment and maintenance of innovative solutions using the latest tools and technologies. Working closely with Project Managers, this role has overall responsibility for the technical deliverables of the project and managing internal team and external vendor partners. This role will collaborate with various internal and external stakeholders, including but not limited to internal HCA departments, HQ global matrix partners and Vendor Partners in delivering technical projects. In addition, this role is responsible for establishing and implementing standards, processes and procedures.



What You Will Do


1. Project Management:

• Lead technical delivery for one or more projects on time and within budget

• Partner with leaders to understand business problems and define and shape technology solutions working with technology teams.

• Collaborate with internal and external partners on technical project deliverables.

• Create the strategy and determine the procedures for timely and cost-effective acquisition, use, and reallocation of internal and vendor resources to provide quality products and services to the business.

• Manage, track and follow-up of action items, issues and conflicts as needed.

2. Documentation:

• Create, implement and maintain documentation for standards, processes and procedures.

3. Innovation Solutions:

• Maintain awareness of technology trends and innovations.

• Provide ongoing consultation to HCA Business by applying design-thinking principles to provide innovative solutions that address and solve business needs, issues and pain points.

4. Communications:

• Effectively communicate technical recommendations and build consensus/approval with varied audiences, ranging from executives, business and IT teams.

• Monitor and actively participate in the communication activities.

• Create project status reports and metrics.

5. Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.



Qualifications




What You Will Bring


• Minimum 8 years progressive related experience in the Finance Industry, or Captive Automotive Finance industry.

• Minimum 3 years supervisory experience.

• Hands-on experience with Salesforce projects, either as part of an implementation team or as a user of Salesforce in a business environment.

• Familiarity with Salesforce development tools, including Apex, Lightning Web Components (LWC), and Visualforce is a plus.

• Bachelor's degree in Information Technology, Computer Science or related field.

• MBA a plus.

• In-depth knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and features like automation, reporting, and integrations.

• Ability to gather requirements and break them down into the technical tasks required to complete a project phase.

• Takes initiative to understand the business processes, make sound recommendations and implement solutions that drive end to end digitization.

• Experience with project management tools and applications.

• Ability to plan delivery in iterative sprints.

• Ability to recognize agile methodologies suitable for the project and able to adapt and formulate hybrid approaches.

• Ability to recognize technology risks and plan to mitigate.

• Strong project management skills including proven ability to decide the resources required for a project and to provide top down and bottom-up estimates against a scope.

• Ability to manage one or multiple agile development teams - onsite and offshore.

• Strive to learn new skills and stay abreast of technical developments, successfully applying them to work practices.

• Professional written and verbal communication - able to talk for technology to non-technical audience.

• Ability to thrive when faced with new challenges, view challenges as opportunities and constantly look to improve project deliverables.

• Champion continuous improvement and best in class software development process.



Work Environment


Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.


The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.


California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .