Job Description:
JOB DESCRIPTION
POSITION TITLE: Specialist, Assignment
Position Summary:
The Assignment Specialist is responsible for processing assignments of mortgage, reviewing chain of title and custody, reviewing and determining signing authority based on internal matrixes, execution and notarization of assignments, and responding to assignment inquires in a timely and courteous manner for Reverse mortgage loans. The role also provides a superior level of customer service to both external and internal customers.
Job Functions and Responsibilities:
- Review, print, and execute assignments of mortgages to perfect chain of title, including follow-up for recorded documents.
- Notarize documents executed in your presence.
- Addressing email inquiries related to statuses for documents being processed or related to completed chain of title.
- Cross-train to assist with other job functions within the division during periods of peak volumes or deadlines.
- Reply to all internal and external requests for information timely, professionally and accurately.
- Work closely with the leadership team to prioritize business needs.
- Provide support to external and internal process flows and requests.
- Complete all assigned tasks from leadership.
Minimum Qualifications:
- One-year mortgage servicing or related experience
- Working knowledge of mortgage documents
- Must have strong communication skills
- Must have the ability to work under pressure and meet deadlines
- Must have good decision-making skills and ability to research & show initiative in solving problems
- Must possess strong organizational skills and be able to handle multiple & changing priorities
- Must have ability to work in and promote a team environment
- PC Experience - Microsoft Word & Excel required
- Effective time management to balance day to day tasks against short and long-term project deliverables
Preferred Qualifications:
- Prior knowledge of residential mortgage servicing, related loan documents and Agency guidelines.
Conditions of Work:
- Long periods sitting in front of computer screen.
- Lifting banker's boxes with an average weight of 35 pounds.
- Overtime as needed.
ABOUT US
Onity Group Inc. is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.
PHH Mortgage, a subsidiary of Onity Group Inc., has been providing mortgage lending and servicing solutions since 1984 and is dedicated to maintaining responsible and ethical practices while delivering an exceptional customer experience. PHH offers industry-leading mortgage solutions for the entire mortgage lifecycle, including correspondent lending, MSR/Co-Issue, subservicing, commercial servicing, reverse mortgages and portfolio retention. We are one of the largest subservicers of residential mortgages in the United States and one of only two servicers in reverse mortgage lending.
At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.
Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.
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