PATIENT SERVICES REPRESENTATIVE at Graves Gilbert Clinic in Bowling Green, Kentucky

Job Description:

Position Title: PATIENT SERVICES REPRESENTATIVE

Requisition Number: PATIE002919

Location: Bowling Green, KY 42103, USA

Job Category: Administration

Position Type: Full-Time

description:

Job Details

Description

Scheduling appointments, procedures, and/or surgeries

Working with patients, team members, and ancillary services to ensure smooth flow of patient care

Multi-line telephone communications

Electronic documentation

May assist with pre-certifications and authorizations for surgery and procedures.

As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings

Other duties as assigned/needed

Qualifications

Skills

Required

Time-Management

Advanced

Telephone Etiquette

Advanced

Teamwork Ability

Advanced

Scheduling

Advanced

Reliable Transportation

Advanced

Pre-certification

Intermediate

Organizational

Advanced

Oral Communication

Advanced

Multi-Tasking

Advanced

Medical Office

Intermediate

Interpersonal

Advanced

Electronic Medical Record

Advanced

Documentation

Advanced

Customer Service

Advanced

Computer

Advanced

Attention to Detail

Advanced

Accuracy

Advanced

Behaviors

Required

Team Player

:Works well as a member of a group

Loyal

:Shows firm and constant support to a cause

Enthusiastic

:Shows intense and eager enjoyment and interest

Detail Oriented

:Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

:Devoted to a task or purpose with loyalty or integrity

:

Motivations

Required

Self-Starter

:Inspired to perform without outside help

Growth Opportunities

:Inspired to perform well by the chance to take on more responsibility

Goal Completion

:Inspired to perform well by the completion of tasks

Ability to Make an Impact

:Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Required

High School or Equivalent or better.

Preferred

Some college or better.

Experience

Required

Background in scheduling

Preferred

Previous experience within a medical office preferred

Licenses & Certifications

Preferred

Assessment in Order Entry

Registerd Medical Asst.

Cert Clinical Med Assist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal employment opportunity, including veterans and individuals with disabilities.

PI267512309

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