Manager, Customer Incentives at The Judge Group Inc. in Plymouth, Minnesota

Job Description:

Location: Plymouth, MN

Salary: $90,000.00 USD Annually - $120,000.00 USD Annually

Description:
Job Title:Manager, Customer Incentives

Location: On Site in Plymouth, MN 55447
Employment Type:Permanent FTE

Pay: 90,000-120,000 plus 20% Bonus



Job Summary:

The Manager, Customer Incentives will lead a team of Incentive Analysts to maximize incentive opportunities, driving increased customer savings and Client profits. This role involves managing daily operations, optimizing processes, and ensuring accurate incentive processing. The Manager will maintain a deep understanding of incentive structures and industry trends while building strong relationships with utility representatives to maximize incentives and improve processing efficiency. Additionally, the position involves refining reporting systems and providing ongoing training to enhance team performance.



Responsibilities:

• Lead and support the Incentive Analysts to ensure high performance, engagement, and equitable workload distribution.


• Identify and implement process improvements to enhance efficiency, accuracy, and profitability of incentive processing.


• Oversee detailed forecasting, tracking, and reporting of incentive estimates, applications, and payments, while refining internal reporting systems for improved management.


• Maintain deep knowledge of incentive structures and key industry players across North America.


• Build and maintain strong relationships with utility representatives to understand the right approach for maximizing incentives and improving processing efficiency.


• Manage and communicate workload assignments to Analysts at both a Customer and Regional level to ensure balanced task distribution and timely completion.


• Coach Analysts on identifying and driving initiatives across various energy-saving measures (e.g., EV chargers, HVAC, Controls) and incentive opportunities at local, state, and federal levels to maximize incentives.


• Develop and deliver regular training programs to enhance the accuracy of documentation, improve the level of analysis in incentives processing, and ensure timely incentive payments.


• Represent Client at industry events to support goals and expand professional networks.


• Perform other duties as assigned.

Experience:

• 5+ years of relevant experience and 2+ years of management experience preferred.


• Leadership and communication skills necessary to be an effective leader and negotiator.


• Experience within the energy industry and/or experience working with or within utility incentive program groups is required.


• Experience and success in a fast-paced and changing industry/business.


• Experienced in customer/trade partner relationship building.

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Contact: kswaroop@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now