Senior Application Engineer (REMOTE) at 3D Systems in Rock Hill, South Carolina

Job Description:

What We Are Looking For

As an Additive Industrial Application Engineer you will play an important role presenting our innovative cloud based solution Oqton MoS platform together with 3DXpert additive manufacturing software suite to prospective customers by preparing product demonstrations, both generic and customer specific. You will be engaged in customer discussions to identify the relevant needs and suggest product solutions to meet their needs. You will participate in product presentations, evaluation training and product implementation. You will work with the Regional Sales Managers and Resellers and augment their capabilities whenever necessary. Your in-depth industry experience will be leveraged by maintaining an overall competitive analysis as well as providing high-end technical support in critical accounts.

Remote

This role is 100% remote and has a remote work schedule.

What's In It For You!

• Competitive Pay: $112,800 is the starting range. Our employees are the best part of our company. We want you to feel valued, appreciated, and included. Because of this, we make sure your hard work is recognized.
• Paid Leave (US ONLY): Enjoy time away from work with Company paid holidays and a flexible working schedule through our paid time off (PTO) policy.Yep, you read that correctly. We are a Company that values you and makes sure you take time for yourself.
• 401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution.
• Comprehensive Health & Wellness Plans: We offer a comprehensive benefit package that includes medical, dental and vision coverage, company-paid short-term and long-term disability insurance, as well as company-paid basic life insurance that supports you during your career with us. We believe that taking care of our employees is essential, and these benefits reflect our commitment to your health, security, and peace of mind.
• Global Team: With our state-of-the-art corporate headquarters in Rock Hill, South Carolina, our global team has a presence across more than 15 countries worldwide. Experience a workplace comprised of talented individuals who are passionate about serving our customers and each other.
• Innovative Culture: Innovation is at the heart of what we do! Since our founding in 1986 by Chuck Hull, the inventor of 3D printing, we have continuously pushed the boundaries of what is possible with additive manufacturing. When you join 3D, you will have the opportunity to work with cutting edge technology in an innovative and collaborative culture!
• Talent Development: At 3D Systems, we invest in talent programs to support employees with opportunities to grow, contribute, develop, and thrive in their careers.
• Connection & Engagement Opportunities: We strive to cultivate an environment where our diverse global workforce can connect and thrive. Our Employee Resource Group program, Employee Recognition program, and 3D Gives Back program, are just a few examples of how you will be empowered to build connections, celebrate wins, and make a meaningful impact.

What You Will Do

• Develop and deliver product demonstrations to prospective customers
• Provide technical support and Training to customers as needed
• Help with customer on boarding to ensure customer success
• Work with Regional Sales Managers and Resellers and Partners
• Support Resellers responding to RFQs/RFPs
• Attend conferences to promote our software system and its capabilities
• Train Resellers on new releases when they are available
• Provide Win/Lose Assessments in Sales situations
• Develop on-going competitive analysis of product against competition
• Participate in new product releases
• Contribute to product collateral development
• Special projects as assigned

• BS degree in Mechanical Engineering or Equivalent work experience
• 1+ years of experience in the additive manufacturing industry (3DPrinting Industry)
• 4+ years of experience in the manufacturing or Operational industry
• 2+ years of experience with dealing with customers and presentations in a sales environment.
• Experience working in a highly independent and matrix environment
• Experience using Additive Manufacturing software or MES software is added value
• Experience with Enterprise solution or with SaaS based solutions
• Experience with CAD software solutions
• Knowledge of additive manufacturing processes and related software tools such as build preparation, build simulation and DFAM
• Knowledge of MES and IOT solutions
• Excellent written, verbal, interpersonal and technical communication skills
• Excellent organizational skills and attention to detail
• Ability to assess technical risk/challenge as they arise
• Ability to travel domestically and internationally
• Able to coordinate across multiple sites, functions and time zone