Training Intern at Sonesta Hotels International Corporation in Newton, Massachusetts

Job Description:

Job Description Summary

We're Sonesta International Hotels!

We're the 8th largest hotel group in the US and, we're growing! Our mission is to wow every guest, team member, partner and community in which we operate by delivering exceptional hospitality! From our hotels to corporate offices, from the boardroom to the guest room, you'll find a group of like-minded people, working together to build something great.

What experience can you expect?
Sonesta interns will work in one of our corporate departments for a 10-week period. During this time, you will get to work on exciting projects whilst deepening your understanding of hospitality and learn how we bring our hotel experiences to life! There will be plenty of opportunities for continued learning and development along the way!

This opportunity will be based in our corporate HQ in Newton, MA, Monday-Thursday 9am-5pm.

Job Description

The great things you'll do

• Training Material Development: Assist in creating and updating training manuals, e-learning modules, and job aids for hotel staff across all locations.


• Onboarding Support: Help streamline the onboarding process by reviewing and enhancing orientation materials for new hires.


• Learning Management System (LMS) Administration: Support the management of the LMS by uploading content, tracking course completions, and generating reports.


• Employee Engagement & Feedback Analysis: Gather and analyze feedback from hotel employees to improve training programs and identify development opportunities.


• Training Event Coordination: Assist in planning and organizing virtual and in-person training sessions, including scheduling, logistics, and participant communication.


• Industry Research & Best Practices: Conduct research on hospitality training trends, competitor programs, and innovative learning techniques to enhance the company's training strategy.


• Work within Sonesta's guiding principles: Go Beyond and Do the Right Thing.


• Represent Sonesta in a professional manner with fellow employees and external parties or vendors during work-related activities.

The requirements

• You must be a current undergraduate student enrolled in a 4-year college or university program in Hospitality, or a related field that directly aligns to the opportunity.


• Minimum 3.0 GPA


• You'll be available to work onsite 4 days per week at our corporate office location in Newton, MA.


• Eager to learn, highly motivated, and willingness to be an active part of a team


• Strong oral and written communication skills


• Experience working with Microsoft Office Suite Software (Word, PowerPoint, Excel, and Outlook)

Additional Job Information/Anticipated

Pay Range

$15.00 Per hour

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.