We have an urgent need for a temporary Customer Experience Office Representative to support the Quality Assurance team at a leading food manufacturing facility in Glendale Heights, IL. This is a high-priority role that requires someone detail-oriented, professional, and fast-paced. The position is expected to last 2-3 months and needs to be filled ASAP.
Location: Glendale Heights, IL
Schedule: Monday - Friday | 7:00 AM - 3:30 PM
Pay rate: $24-$26/hr
Duties:
Review and screen incoming customer emails for the Quality Department
Prioritize emails based on content and urgency
Route inquiries to the correct internal team member
Escalate time-sensitive issues to the QA Supervisor
Respond to specific customer emails with appropriate QC documentation
Requirements:
Must type 55+ WPM
Proficient in Microsoft Office Suite and Google Workspace
Excellent attention to detail and written communication
Comfortable asking questions and escalating issues when needed
Ability to multitask and stay organized in a fast-paced environment
Must be comfortable working around strong spice aromas
Contact Information
To be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to rmolina@gotrova.com with your resume and a brief introduction. When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
What We Offer
Immediate start for a high-priority assignment
Hands-on experience with a respected Quality Assurance team
Competitive hourly pay
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com. Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.