The program coordinator will be required to work a hybrid schedule of three days a week in the office which consists of : Tuesdays, Wednesdays and Thursdays 8-5 PM PST.
The Coordinator effectively supports activation programs including but not limited to research, logistics, planning and reporting, and Assist Account Executives.
RESPONSIBILITIES
Events | Special Campaigns • Based on program, serves as the first point of contact for Brand Ambassadors, Field Managers, and Tour Managers; including problem solving and issue escalation • Manages the permit research process, including coordinating payment and payment tracking • Researches events, venues, vendors, permits, and storage facilities • Creates and helps to manage program schedules and/or calendars • Communicates with third party vendors and collects pricing and information • Facilitates event logistics and tracking • Market travel as needed for audits and trainings
Account Management • Oversees the timely completion of event confirmation calls and conducts calls when needed • Participates on weekly or bi-weekly calls and communicates/inquires key information to/from field staff and/or clients • Creates databases when necessary for client programs and completes data entry as needed • Provides social media content from field to Program Manager as applicable to program • Conducts research including (but not limited to) client competitor analysis • Reviews and accepts individual expenses for field teams (client specific) • Creates all daily, weekly, program end, and custom reports as requested
Writing | Editing • Helps to write, create and compile training materials • Drafts and provides ideas for reporting, RFP response pieces, and program planning documents, with the help of the rest of the team • Assists intern manager with feedback and edits on their grammar, e-mails, tone and content for all documents
Other • Submits staffing requests to Recruiting and conducts staff interviews as needed • Reviews staff in talent portal when needed • Communicates frequent updates to AE or AAE (as necessary)
Agency Contributions • Contributes positively to the agency culture, atmosphere and values and exudes a positive outlook on his/her team • Establishes professional and respectful relationships with staff.
QUALIFICATIONS
Education: Bachelor's Degree in communications, liberal arts, business or marketing
Experience: One year of project management work experience. Experiential marketing experience preferred.
Skills & Abilities: Strong writing, editing, listening and verbal communications skills. Capable of multitasking, prioritizing and organizing. Excellent attention to detail. Self-motivated and able to work well in a collaborative environment as well as individually.
Great at time management, follow up, and results driven. Proficiency in Microsoft Office applications.
The salary range for this role is $48,000 - $50,000 annually, DOE.