Business Office Coordinator at Westminster Services, Inc. in Orlando, Florida

Job Description:

Westminster Communities of Florida, a nationally recognized not-for-profit church related organization is seeking a Business Office Coordinator to provide support to the business offices at our Life Plan Communities. 

This position is responsible for the support and monitoring of community business office staff, review of Medicare & Medicaid billings, aging reviews, supporting and monitoring collections and be able to backup our existing Medicaid & Medicare billing processors, when needed.  We are looking for a forward-thinking, self motivating individual who strives to improve processes.

Essential Job Functions:

• Accurate and timely preparation and distribution of management financial reports to include review of reports prior to distribution.


• Accurate and timely preparation and reconciliation of the daily and month end resident census, resident adjustments or refunds, ancillary charges, and cash receipts.


• Assists Business Office Managers with the collection of outstanding accounts receivable for all payer sources.


• Timely and accurate processing of all Medicaid and Medicare claims to the fiscal intermediaries, to ensure compliance with regulatory statutes and program requirements. Responsible for reviewing insurance and hospice claims prior to release.


• Reviews any Medicare claims that have been returned for correction. Coordinate corrections with Business Office Manager to ensure accuracy and compliance of information with Medicare Program guidelines.


• Responsible for timely processing of each facility month-end closing,


• Recognize and identify opportunities for process improvements and overall ways to make processes more efficient

Minimum Qualifications:

Candidates must have five (5) + years of Nursing Home business office experience, an aptitude for collections, attention to detail and the ability to supervise individuals.  Interested candidates should have a 4-year college degree preferred but not required. Ability to work with computerized billing systems and strong knowledge of current Medicare/Medicaid billing requirements.

This position requires frequent travel to our Life Plan Communities.

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