Recruitment Process Outsourcing Lead at Rich Products Corporation in Buffalo, New York

Posted in Human Resources 18 days ago.

Type: Full Time





Job Description:

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.



Purpose Statement

As the RPO Lead, you will play a pivotal role in ensuring the seamless operation of our Recruitment Process Outsourcing (RPO) program. Reporting directly to the Talent Acquisition Manager, you will serve as the main liaison between Rich's and our RPO vendor, overseeingend-to-end hiring processes for all regular fulltime hourly roles across our manufacturing sites.


Key Accountabilities and Outcomes

* Monitor RPO recruitment teams and their daily work, providing coaching and mentoring as appropriate(either directly to the recruiters or through the RPO vendor team leader) and ensuring that each teammember is sufficiently trained and positioned for success.

* Set up and facilitate weekly meetings with the RPO to review performance metrics, feedback from theplants, and discuss any challenges and how they will be addressed

* Monitor performance of the RPO overall, as well as each individual recruiter (KPIs, SLAs, etc.) toensure all are performing to expectation, and that there is the expected level of stakeholdersatisfaction (including hiring managers, AEN BPs, and candidates).

* Monitor process execution, effectiveness, and compliance by recruiter, and identify and address anychallenges or concerns promptly.

* Proactively identify and address recruitment challenges by assisting the RPO with innovative solutionsto optimize candidate sourcing strategies and ensure a positive candidate and hiring managerexperience.

* Continually determine where process improvements need to be made, work closely with plantleadership, AEN BPs and the corporate TA team to align on the specifics of the process improvementand oversee successful implementation of it.

* Ensure adherence to company policies and procedures.

* Support RPO as needed to ensure that location-specific sourcing strategies are defined andimplemented to expectation.

* Pull / monitor all relevant reporting, and present / share important updates and progress as needed tothe TA manager, plant leadership, etc. This includes working closely with the HRIS team to ensure allreporting is accurate and compliant.

* Maintain and audit monthly invoicing

* Primary point of contact for any audit-related work in the hourly hiring space in the plants.

* Meet w/ plant leadership on a recurring basis to ensure proper communication and information flow,service levels are being met, and any needs are being heard and addressed.

* Facilitate collaboration between internal teams and the RPO to help ensure positive, healthy andeffective working relationships and communication.

* Provide appropriate support related temporary hiring in the plants, due to the integrated vendor andoperational relationship between staffing full-time associates (RPO) and staffing temp labor.

* Flex as needed to provide direct recruitment support for the corporate TA team and/or project supportas needed.


Knowledge, Skills, and Experience

* At least 3 years of fulltime experience in Talent Acquisition (recruiting) required (hourly manufacturingTA experience highly preferred)

* Experience working with or directly managing an outside vendor / service provider

* Experience building strong relationships.

* Experience in either RPO or MSP Program Management strongly preferred

* Workforce program solution experience with an emphasis on continuous process improvement andleading workforce planning discussions with key stakeholders

* Experience working with and servicing multiple sites

* Experience in recruiting / ATS software preferred

* Experience in temp labor hiring preferred

* Experience building and maintaining strong working relationship (with vendors, management,coworkers, etc.)

* Ability to thrive in a fast-paced, matrixed environment, requiring effective time management skills

* Proficiency in MS Office suite required

* Strong problem solving and communication skills

* Strong 'process orientation' and experience overseeing large operational process execution



COMPENSATION


In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.



Annual Range/Hourly Rate


$70,500.00-$95,500.00






Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.



Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.


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