Brokerage Manager Import / Export Manager I at CMA CGM in NORFOLK, Virginia

Job Description:

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?


YOUR ROLE

Lead, direct, and manage the Export, Import, or Breakbulk areas at a given site, to assure consistent quality service, customer satisfaction, profitability, cost efficient operations, and compliance with U.S. and international requirements, laws, ISO Standards, requirements, and other regulatory guidelines governing the export, import, receipt, and documentation of imported and exported products. Assures the clearance of air and/or ocean imported shipments through U.S. Customs in compliance with U.S. Customs and Border Protection Rules and Regulations. Models and acts in accordance with our guiding principles and core values.


There are two levels of manager. The Manager I supervises smaller teams, less complex or smaller scope of operations. The Manager II oversees larger groups which typically includes several teams, complex and broad scope of operations.


WHAT ARE YOU GOING TO DO?

• Works to align operations and market strategy, such as defining market potential, identifying key customers, and supporting business development activities.
• Ensures the operational and financial performance, aligns budget to market, ensures the accuracy of results, reviews financial results with teams, and implements adjustments as required.
• Collaborates and aligns with business development on local strategy, campaigns, participating in weekly meetings, supporting large or key customers, and seeks ways to gain competitive advantages.
• Manages and coordinates health, safety and environmental areas, which may include safety meetings, collaborating with HSE functions, product training, inspection, compliance, security and related programs or operations.
• Manages the quote process to ensure timely processing, accuracy, performance, escalation and approval; negotiates with customers or providers to secure best cost or price.
• Manages the services and performance of vendors, third party providers, and other relationships.
• Oversee or compute tariffs, price conversions, weight, and volume of merchandise exported to foreign destinations.
• Maximize profitability through superior service to customers, effective and prompt communications, and follow-up of all pending matters with the customer, including changes, scheduling, new regulations, bonding/insurance requirements, and general industry expertise, etc.
• Manage all import, export, or breakbulk transactions and applicable administrative U.S. and foreign government programs to ensure all paperwork is processed efficiently and in a timely manner, and meets all compliance requirements; aligns operations with overall product strategy.
• Ensure timely clearance and delivery of import cargo by monitoring all air, ocean, or other modes of shipments through U.S. Customs.
• Oversee the preparation of U.S. Customs documentation, including but not limited to invoices, bills of lading, shipping statements, receipts, to ensure accurate and complete documents are prepared within designated timeframes.
• Oversee and maintain the Harmonized Classification System pertaining to tariff research, binding rules, protests, duty rates, and valuation on import shipments into the U.S. are processed timely and efficiently and in accordance with all applicable laws.
• Interface with U.S. Customs and other Federal agencies at the local and national level to ensure compliance with all pertinent laws and regulations as directed by senior management.
• Monitor independent company designated U.S. Customs brokers to insure that proper declarations are made to U.S. Customs regarding the classification and importation of cargo.
• Establish recordkeeping standards and oversee file maintenance in accordance with U.S. Customs regulations and company policies.
• Work collaboratively with senior management and IT staff to coordinate systems implementation and design systems for EDI transmission of data for Customs documentation and supply chain records; keep abreast of technology innovations.
• Plan and monitor daily staffing schedules and adjust accordingly to ensure sufficient staffing schedules which support operational demands.
• Ensure all policies and procedures are consistently administered.
• Keep senior management informed of all transaction problems or irregularities.
• Establish, monitor, revise, document, and communicate all directives, rules, and procedures to staff, for the handling of each account, including schedule of service fees, shipment and booking process, and any other related information.
• Select, motivate, train, delegate, coach, develop, assess progress, review, and reprimand staff as appropriate, create career opportunities for professional development, and address employee problems in a prompt and direct manner in accordance with company policy.

WHAT ARE WE LOOKING FOR?

• Education & Certifications: High school Diploma or GED required. Preferred: Bachelor's degree in International Business, Transportation, Finance, Logistics, Supply Chain Solutions, or equivalent combination of work experience and completion of the LDP Program. Experience: Eight years of progressive experience, including two years of supervisory experience
• Special Knowledge: In depth knowledge of the company's or related products, services, and operations. Management Systems) or TMS (Transportation Management Systems) or other similar systems. Business administration principles and practices, such as budgeting, financial statements, and marketing programs and concepts. Sales and business development principles and practices. Health, safety and environmental principles and practices. Applying related laws, rules, and regulations. Knowledgeable in U.S. Customs and International trade with a basic understanding of customs valuation, classification, and compliance/audit and trade programs. In-depth knowledge of all U.S. Customs Compliance Rules and Regulations. Knowledge of NATA, Free Trade Agreements, CTPAT, additional tariff requirements, OGA's, ACH, and all other related trade legislation, rules, and regulations. Knowledge in export administration, Dept of Commerce, and consulariization regulations, and recordkeeping.
• Communication Skills: Communicate business and financial results. Communicate and interact effectively with people from multi-functional and diverse backgrounds. Read, analyse, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from management, employees, and customers. Must be able to read, write, and speak English fluently.
• Other Skills: Develop and implement business and operational programs to achieve results. Demonstrated success in leading, supervising, managing, and developing staff and high performance teams. Manage the financial aspects of a department (purchasing, budget, financial reporting, and monitoring of expenses). Understand issues, problems, and opportunities, and compare data from different sources to draw conclusions, analyse complex problems, develop alternative solutions, and reach outcomes. Create an environment to make customers' needs a priority and develop and sustain productive relationships. Read, analyse, and interpret highly complex regulations and procedures, and write correspondence and procedural documents. Allocate decision-making authority and tasks to other to maximize the organization's and individuals' effectiveness. Ability to demonstrate leadership skills in influencing and managing change. Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to listen, share ideas, and appreciating others' efforts to accomplish work goals. Maintain stable performance under pressure or opposition, and handle stress in a manner that is acceptable to others and the organization. Use a flexible interpersonal style to help build a cohesive team and facilitate team goal attainment. Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Licenses and Certifications: Customs Brokers License required for Import Manager Position. Basic CLASS Customs Systems certification required for Import Manager Position. Advanced CLASS Customs Systems certification required for Import Manager Position. Forklift Driver Certification required for Breakbulk Manager Position. Valid State Driver's License required for Breakbulk Manager Position. Other certification may be required for these positions.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.


We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.


It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.


ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.


CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program. Apply Now