Help Desk - Tier II - 227285
at Medix™
in
Carrollton,
Texas
Posted in Other 3 days ago.
Type: full-time
Job Description:
3-5 Must Have Skills/Qualifications
- 3+ years of a strong background with the principles covered by COMPTIA A+, Net+ or equivalent experience
- i.e. software installations, desktop/mobile devices, basic networking, troubleshooting, PC repairs, operating system configuration
- Server Experience (HyperV) and experience with backup processes
- Strong Mac Experience - experience with troubleshooting VPN issues, installing VPN software onto Macs, etc.
- Worked with a ticketing system - averages high volume of tier 2 issues
Nice to Have SkillsSoft Skill/Attribute Requirements- Strong Communication and good culture fit