The Senior Systems Administrator position requires a skilled professional with excellent communication and organization skills. The position will perform high-level network support, design, and analysis with strong customer-service-based aptitude. This position requires the ability to work in a fast-paced, changing environment and maintain a high level of professionalism, courtesy, customer service, and ethics.
This position requires moderate regional travel to client sites as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Installation, configuration, and maintenance:
Servers
Switches
Firewalls
Endpoints
Cloud solutions including Office 365
Virtual Infrastructure
Backup Solutions
Anti-virus / Malware protection
Project planning with clients on larger projects and higher tier support:
Scope
Design and analysis
Estimating
Assistance with SIPs
Provide high-level IT support, assistance and troubleshooting, either on-site or through remote desktop platform
Mentoring others
Other duties as assigned
POSITION REQUIREMENTS
Competencies
Integrity and Trust
Functional/Technical Skills
Self-Development
Time Management
Problem-Solving
Customer Focus
Composure
Peer Relationships
Comfort Around Higher Management
Communications
Must be able to lift up to 50 pounds.
Education, Qualifications, Experience
Degree in computer/technical related field or equivalent experience
Minimum five (5) years of advanced experience with one or more of the following:
Configuration, installation and troubleshooting of routers, switches and firewalls (Cisco preferred)
Microsoft OS for servers and workstations
E-mail servers, ISP s, network monitoring tools, and TCP/IP protocols
Virtualized infrastructure
Advanced certifications: Cisco CCNP, Microsoft MCSA, MCSE, or VMware VCP or the ability to obtain within six months of hire
Experience configuring Active Directory, GPOs, DNS, DHCP, WSUS, VPN, ACLs, and firewalls
Broad experience with backup solutions, wireless and other brands of network hardware, such as HP, Dell, or IBM
Current state-issued driver s license, clean driving record, reliable transportation, and proof of valid auto insurance