The QTI Group has partnered with an industry leader in the roofing repair sector to hire their next Accounts Receivable Specialist. The AR Specialist will be responsible for performing daily collections activities to follow up on outstanding balances. This role will work closely with insurance companies throughout 31 states to manage outstanding balances and resolve any billing or payment discrepancies.
Responsibilities:
Perform collections activities with insurance companies,
Contact customers via phone, email and other communication channels to discuss overdue payments and resolve outstanding balances
Review and analyze customer accounts to identify delinquent balances and prioritize collection efforts
Prepare weekly and monthly aging reports on accounts receivable and collections activities
Review and approve outgoing payments for roofing contractors
When appropriate, work with outsourced resources to handle surges in business due to severe weather events across the country
Qualifications:
Bachelor's degree preferred
2+ years of experience in collections, specifically related to insurance claims
Experience in QuickBooks or related accounts receivable system
Ability to manage outsourced resources preferred
Location - The organization has offices in both Madison and Milwaukee, candidates should reside in either market and be comfortable with a hybrid work model.