POSSIBLE RELOCATION PACKAGE! MUST BE IN ARIZONA (PHX METRO) FOR THIS POSITION!
The Field Operations Manager (FOM) for an audio-visual integration company will directly manage the field installation technicians within the operations department. With a strong focus in mentoring, coaching, and training, the FOM is responsible for growing and developing our field staff. The FOM is responsible for ensuring that our quality standards are being followed, our field safety programs are developed and supported, and our teams have a path for growth that can help achieve both the company and individuals' goals. This position requires an individual to be extremely organized, have a keen attention to detail and the flexibility to work with various aspects of a business.
Summary of Accountabilities:
Direct leadership of all Field technicians to include:
Approve payroll and PTO requests
Track time sheets and time entry for job costing
Create and maintain training schedules and itineraries
Conduct performance reviews and provide frequent feedback on performance improvement
Provide coaching, mentoring and inspiration to the team
Promote our core values and our culture
Provide oversight and direction to the Scheduling Coordinator for field resource assignment based upon Project Managers needs/requests and the overall prioritization of the master schedule.
Tracking of labor efficiency
Safety training and compliance
Verification that all installation work is complete per installation quality standards
Lead departmental meetings
Lead the field team in our continuous improvement processes
Liaising with operations leadership to make decisions for operational activities and set strategic goals