OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.
OTR has been recognized as a "Top Workplace" by the Atlanta Journal-Constitution since 2016!
As a Portfolio Manager, you will be responsible for handling the daily operational tasks for the Fuel Desk Department. You will maintain client relationships and provide ongoing education and customer service.
Responsibilities:
Manage a portfolio of fuel clients focusing on fuel card usage and growth
Provide industry leading customer support and troubleshooting
Develop client relationship to educate and inform customers of how to optimize the value of the OTR fuel program
Work with different departments to improve features and processes
Become an expert at servicing customers using our partnership platforms
Maintain current knowledge on Fuel Desk program and strategies
What we look for:
Bachelor's degree in business or related field
Proficiency in MS Excel and related computer knowledge
Exceptional communication, negotiation, and problem-solving skills
Team player with multi-tasking and prioritizing abilities
Strong Customer Service skills
Perks and Benefits:
OTR provides a competitive, comprehensive compensation package for our full-time employees:
Eligibility for Individual and Company bonus programs
Pet Insurance, Paid Family Leave, Employee Assistance Program
Fully Paid Maternity Leave
401(k) with Company Matching
Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays
Travel Stipend to support Work Life Balance
Leadership Development and Training
Continuous Learning + Professional enhancements
Weekly Catered Lunches + Casual Dress Code
Company Paid Fitness Membership
Volunteer Days and Opportunities with Company-Partnered Charities
Internal Inclusion programs
OTR's mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.