IDR is seeking a Credits Revenue Coordinator to join one of our top clients in Federal Way, WA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Responsibilities:
Collating backup documents to refund checks, stuffing envelopes, assuring all outgoing mail is picked up or dropped off daily
Updating Excel spreadsheet with daily batches delivered to Imaging
Mailing high priority compliance refunds using certified return receipt
Printing and mailing outgoing correspondence
Processing and distribution of physical and virtual incoming mail / faxes
Submitting IT tickets when there are printer issues / SPM issues. Proactively communicating to leadership when these issues arise.
Review and confirm CAT refund packets for appropriate approval levels (Signature Authority)
Running refund file for Accounts Payable daily (CAT)
Re-mailing of returned refund checks when appropriate
Processing of CAT program load twice daily
Monitoring of shared email bucket for refund support - providing prompt response when needed
Requirements:
Intermediate proficiency in computer technology and intermediate experience in Microsoft Office applications including Excel and Outlook- required
Excellent organization skills and ability to multitask and adhere to sperate SLAs
Excellent written and verbal communication skills
Prior in office assistant or management preferred
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row