Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent. We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed.
Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.
Responsibilities
Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.
Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. Work with the Regional Director of Revenue Management in implementing Revenue Management programs and new initiatives at the hotel.
Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in all pricing decisions for transient, group, and wholesale segments. Facilitate Weekly Sales and Revenue Strategy meetings.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Facilitate Daily and Weekly Sales and Revenue Strategy meetings
Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department
Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering
Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process
Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels
Maintain historical statistical data from all distribution channels, in all market segments
Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications
Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
Two years revenue management experience required.
In-depth understanding of tools- spreadsheets, statistical methods for analyzing data.
Strong analytical skills.
Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.