2 LOCATIONS: NEWARK, NEW JERSEY & BRISTOL, PENNSYLVANIA - MUST BE COMMUTABLE TO BOTH
3 DAYS NEWARK, NJ AND 2 DAYS BRISTOL, PA
Technical Requirements:
Along with the ability to quickly and efficiently work on tasks, candidates must have knowledge about the technology industry. The ideal candidate has the following abilities and experience in the field:
At least 3-5 years of proven experience supporting end users or computer networks
Ability to diagnose and solve significant problems a user might encounter, such as difficult viruses, strange printer issues, and network connectivity issues
Ability to help level 1 employees and interns learn how to solve issues and help users
Experience with Microsoft Desktop Operating systems (Windows 7, 10)
Ability to demonstrate full understanding & working knowledge of Cisco switches & firewalls
Experience with iOS and Android mobile platforms
Experience with Microsoft Windows Server 2008 r2, 2012, 2012 r2 and 2016
Experience with firewalls such as SonicWall
Ability to troubleshoot error messages, apply patches or upgrades, and offer general support of Windows desktops and networks
Ability to document tasks accomplished in a ticketing system & update documentation as systems change
Proven knowledge of virtual servers and Citrix
Familiarity with server-based applications
Skills:
Strong willingness and drive to learn
An eye for detail and strong organizational skills
Ability to work both on a team and independently
Ability to thrive in a fast-paced, deadline-driven environment
Ability to quickly adjust priorities to respond to pressing demands
Ability to clearly document and record all work performed for our clients
Excellent planning, analytical, and personal management skills
2 LOCATIONS: NEWARK, NEW JERSEY & BRISTOL, PENNSYLVANIA - MUST BE COMMUTABLE TO BOTH