Pinnacle Partners is assisting our client in their search for an IT Managerr to join their team in the Evansville, IN area. This successful resource will be responsible for overseeing and supporting all aspects of IT operations and service delivery.
RESPONSIBILITIES:
Provide technical advice on technology related services
Work alongside leadership to improve IT service delivery and serve as the point of contact
Foster an atmosphere of customer service excellence
Manage change control processes in accordance with change control processes
Manage hardware and software assets, recruit, manage and supervise IT support staff
Direct, track, delegate and review the IT Helpdesk
Maintain communication with the IT system Administrators and IT Network Administrators as needed
REQUIREMENTS:
Bachelor's degree
3-5+ years of supervisory experience supporting IT environments
Strong customer service, organizational, and strong leadership skills
Ability to manage multiple strategic projects and objectives
Ability to frame issues based on policy implications associated with managing a technical discipline
Ability to use discretion and confidentiality
PREFERRED SKILLS/CHARACTERISTICS:
Experience in higher education
TERMS:
This is a direct hire opportunity with a salary up to $70K based on experience. They offer benefits including medical, dental, and vision along with generous PTO, tuition reimbursement and other benefits.