Job Description:
Bradley Professional is currently seeking a Customer Service/Inventory Control Clerk for a great manufacturing company located in Lexington, NC.
This person will report directly to the Materials Manager.
This is a Permanent/Direct Hire position
Customer Support
- Obtain customer releases via EDI, phone, e-mail and fax.
- Direct communication with customers supporting requests as required.
- Support shipping department activities to meet customer requirements.
- Responsible for maintaining and updating customer websites.
- Responsible for custoer customer delivery ratings and disputes. Obtain quotes and order components/services as required.
- Active support in departmental cross training.
- Back-Up support for all Materials job descriptions as required.
- Any other related duties as assigned by Materials Manager /Management.
Supplier Management
- Maintain Supplier Data Bases.
- Responsible for Parts Planning and Procurement.
- Responsible to issue accurate supplier releases.
- Responsible for developing reporting & tracking spreadsheets as required.
- Coordinate EDI & Purchase Order communication with suppliers.
- Responsible for daily follow up of on-time supplier EDI & delivery compliance.
- Responsible for expediting and tracking of supplier missed deliveries.
- Track and report supplier performance (i.e. delivery)
- Support supplier inquires and requirements.
- Returnable & Expendable Packaging Management.
- Reconcile purchases parts invoicing and NCR's for accounting department.
- Responsible to issue monthly Supplier Performance Reports.
- Responsible to generate monthly supplier delivery performance reports.
- Creation and maintenance of repetitive purchase orders, as well as tooling, PPAP and prototype purchase orders.
- Accountable for issuing and tracking all production drawings to suppliers.
- Responsible for tracking component part tooling inventory owned by Matcor or customers.
- Organize the information and team to approve supplier tooling invoices.
- Maintain Matcor Tooling with Suppliers Data
- Source and arrange transportation quotes for customers.