Are you inspired to help a small organization reduce single-use waste in the Bay Area? Want to work with a team actively working to build a new low-waste model for the grocery industry? Come join our growing team :)
Re-Up Refills is seeking a Director of Operations to oversee the day-to-day operations of ReUp Refill's brick-and-mortar retail location in Oakland, CA. The Director of Operations executes Re-Up Refill's strategic environmental vision, working to align operational activities with our key organizational goals and objectives all in the effort to reduce regional and community-wide single-use waste.
ABOUT RE-UP REFILLS
Since 2019, Re-Up Refills has provided bulk groceries in refillable containers with a mission to create a better grocery system, where waste is minimized, products are responsibly sourced, and consumers are informed about environmental and social issues. Groceries... without all the waste.
In 2023, we diverted more than 135,000 single use plastic containers... that's 168 cubic yards of trash - enough to fill 84 commercial dumpsters!
Our mission-driven business, and our small adjacent waste reduction non-profit, WasteWhat, are interested in what's good for the planet long term, but also for our team and the surrounding community. We hope to reshape the consumption narrative and teach the past generation, the current generation, and the next generation the importance of waste reduction and rethinking the way we consume, opting for a system that prioritizes ditching single-use waste for a more circular alternative and solution.
ABOUT THE ROLE
The Director of Operations is responsible for overseeing the day-to-day operations at the refill shop and helping to create a less wasteful grocery store experience. The Director of Operations will be responsible for a wide range of tasks including but not limited to:
OVERSEEING OPERATIONS: Ensuring efficiency, effectiveness, and alignment with Re-Up Refill's organizational goals, including overseeing ordering, inventory, general shop upkeep, shop improvements, and sustainability initiatives.
STRATEGIC PLANNING: Working closely with onsite co-founders in developing and implementing operational strategies to align with Re-Up's overall goals and objectives as we grow. • TEAM LEADERSHIP Leading and managing a team of operational staff (~ 5 people).
PROCESS IMPROVEMENT: Working closely with co-founders to streamline processes and protocols, implement and create new systems.
QUALITY ASSURANCE & CUSTOMER RELATIONS: Ensuring refill service meets high quality standards and continues to lead to consistent high customer satisfaction.
PARTNERSHIPS & COLLABORATION: Both internally among staff and with co-founders, and externally, working closely with vendors, manufacturers, granting agencies, and community partners.
ABOUT YOU
We are looking for someone that is passionate about the environment and inspired by working at a senior level for a community-based waste reduction organization. Competencies and strengths that will make one a good fit for this role include those listed below. We are open to applicants with varying levels and types of experience, provided that the applicant displays the skills and passion required to successfully execute the job described above.
Consistent and strong work ethic
Highly organized, both physically and digitally, and pays attention to detail
Experience working in grocery, retail, or non-profit at a management and/or director level
People-oriented and excited to educate team members and customers
Problem solver
High level of emotional maturity and strong communication skills
Desire and willingness to learn new skills
Ability to wear a lot of hats and be flexible with what the day holds
In alignment with Re-Up Refill's overall mission
ADDITIONAL DETAILS
Position Requirements
The ideal candidate has a clean driving record with a valid driver's license, and is digitally organized and highly proficient in basic computer skills, including the Google Suite (e.g. Google Sheets, Docs, Gmail, Drive). Although there is some flexibility to work off-site occasionally, this position is an onsite position in Oakland, CA.
Physical Demands
Although this is not the primary role of the position, as a small organization it's important that all staff members, including co-founders, are comfortable jumping in and helping staff and customers occasionally. Given this, this position involves being on one's feet and standing a good deal. The position can also involve sitting, squatting, and needing to lift, carry, and pour heavy items comfortably.
Compensation
This is a full-time, salaried position with benefits. The salary range for this position is $75,000 - $105,000 per year, depending on experience. There is also an opportunity to earn ownership equity in the brick-and-mortar refill shop. Potential equity is earned over time, and would begin at the one year performance review. There will be a performance review at the six month mark, to ensure there is ample communication about equity track standing for the Director of Operations. This review will serve to clearly communicate whether the Director of Operations is meeting all of the needs to be on the equity track.
Benefits for this position are as follows:
Employee discount of 30% - 40% off all store items
Monthly health care insurance subsidy
5 days of California-prescribed paid sick leave that is accrued over time
14 days of paid time off (this includes Re-Up's 4 established holidays)
Flexible unpaid time off depending on shop needs
Schedule
The Director of Operations position is a full-time, 40 hours per week position. The specific hours and days of the week can be flexible but should be somewhat consistent once set days are established. The Director of Operations will need to be available during high traffic days / hours. This can include weekends. A typical work day is generally 8 hours but, as mentioned, there is a good deal of flexibility in the schedule.
Supervision
This position is supervised by Re-Up's operating co-founders and works collaboratively with all other team members.
Location
6025 College Ave, Oakland, CA 94618.
APPLICATION DETAILS
We value the diversity of insight, perspective, and experience brought by people from diverse backgrounds. This includes Black, Indigenous, Latino, Asian people, LGBTQ, gender non-conforming people, and people with disabilities. We affirmatively seek to advance the principles of equal employment opportunity.
To Apply
Please submit a one-page cover letter, resume, and two professional references to co-founder, Carly Fishman, carly@wastewhat.org by July 15, 2024. If you have any questions about applying, please contact carly@wastewhat.org.
We are excited to meet you, to work together, and to improve the grocery system... opting for one without all the waste! So, here's to ditching the single-use waste!