The Management of Tariff and Training position requires a strong understanding of telecommunications tariffs, rules and regulations. The role requires expertise in procedures for carrier access billing, exchange carrier relations, tariff interpretation and regulatory affairs including training.
Responsibilities:
Develop, execute and conduct training on telecommunications regulations, finance, tariffs, procedures and technology to company members and their agents. Employ a variety of training delivery methods including classroom, association meetings and webcasts.
Field tariff related inquiries from member companies on specific and unique tariff application issues. Research, counsel and provide correct tariff interpretations related to member companies' billing of regulated telecommunications services.
Develop appropriate training packages using adult learning techniques.
Update and inform member companies of tariff changes, rate revisions and FCC tariff interpretations in a timely manner.
Conduct in-house tariff training for staff to educate them on company tariffs and various tariffs resources. Assist region staff with correct tariff applications in performing compliance reviews.
Prepare and deliver oral and written information in formal and informal settings.
Lead/moderate meetings and conferences.
Work in teams, task forces, etc.
Direct/coordinate work among teams/groups.
Create/develop new ideas/approaches.
Create/develop methods, procedures, training, etc.
Analyze and develop problem solutions.
Provide technical support.
Manage/direct projects.
Provide customer service; develop and maintain customer rapport.
Training and Presentations.
Requirements: 5-7 years in the following areas
Carrier Access Billing.
Exchange carrier relations.
Regulatory affairs
Tariff interpretation.
Telecommunications experience (preferred).
Training
Computer Skills
Bachelor's degree in business administration, telecommunications or related field, or equivalent work experience.