Branch Manager - Levittown at Jovia Financial Federal Credit Union in Westbury, New York

Job Description:

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself. 

Now with more than 3 billion in assets, 200,000 members, and 450+ employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.

We give you:

• Competitive compensation with paid training


• Open communication and an amazingly positive staff


• Managers who value input from their employees—we believe in you!


• A friendly, inviting work environment


• Work that feels like a second home with family events hosted by Jovia!


• Leaders who are involved, transparent and coach you


• Professional development and a perfect atmosphere for learning


• Fun social activities to nurture creativity and teamwork


• Business casual dress with annual corporate gear allowance!


• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)


• School Loan Repayment & Gym Reimbursement (Full Time employees)


• Lots of growth and advancement potential


• Estimated Salary Range for this Position: $70,858 to $88,572


• Jovia offers a variable compensation plan which allows employees an opportunity to earn up $3000 


• A CEO with brilliant vision and aspiration

Want to know why we’re so happy? Click here to learn and meet our CEO!

Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia

What you will be doing:

• Provide consistent coaching, training & mentoring to all employees to ensure high-level member satisfaction, quality service, and achievement of all sales, service & quality goals.


• Identify, mentor, and develop high-potential employees to prepare them for career advancement opportunities.


• Partner with Learning and Development to recruit, interview and select new hires.


• Ensure integrity of operations. Achieve audit ratings of Satisfactory, avoiding audit exceptions, especially those that result in a rating of Unsatisfactory.


• Confidently and competently articulate, communicate, sell and process applications for Consumer accounts, IRAs, Business accounts, and all Real Estate loans including Mortgages.


• Proactively educate members on utilizing available access channels including ATM network, Mobile Banking, Online Banking, Remote Deposit, and Shared Branch Services.


• Utilize Conversational Sales training and techniques to identify needs and leverage opportunities to deepen relationships by proactively cross-selling products and services.


• Readily volunteer and participate in external sales events that promote brand awareness and contribute to the achievement of goals including membership in a local service organization.


• Execute a consistent Business sales prospecting plan both independently and jointly with Business Development partners. Business sales prospecting includes achieving assigned goals, maintaining superior knowledge of business products and related services, and conducting sales via in-person cold calling, warm lead follow-ups, and phone and in-branch appointments.

What we need from you:

• Bachelor’s degree plus three years of financial institution experience with 18 mos. in a management or supervisory capacity, or five years of managerial experience in the financial or service industry.


• Corporate appearance and positive, professional attitude.


• Flexible work schedule to include extra hours when needed.


• High level of energy, enthusiasm, ambition, and drive.


• Good administrative and organizational skills


• Knowledge of savings regulations (federal and state)Strong written and verbal communication skills


• PC literate; Microsoft Word and Excel skills


• Ability to lead, motivate and influence the performance of a team.


• Ability to negotiate, take decisive action, solve problems, and make effective decisions independently.


• Demonstrated ability to prioritize multiple demands.


• Proficiency with systems and reports to resolve daily issues encountered and recommend updates to the system and the manner in which it is used in the department. 


• Successful completion of the training certification process for IRAs, Business Accounts, and all Real Estate Loans, including Mortgages.


• Proven record of reliability, dependability, and flexibility.


• Subject matter expert on all products, services, policies, and procedures.


• Results-oriented, self-starter with consistent performance in the achievement of sales, service, and quality goals.


• Holds Notary Public license.


• Detail-oriented & organized.


• Each employee in a capacity of a Branch Manager who acts as a mortgage loan originator must/will be registered with the NMLS Registry (National Mortgage Licensing System), obtain a unique identifier, and maintain this registration in accordance with the requirements of the S.A.F.E Act.

Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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