Special Programs Coordinator at THE HOUSING AUTHORITY OF THE CITY OF AUSTIN in Austin, Texas

Job Description:

Special Programs Coordinator (Job #21-24)

Pay: $23.28 per hour Bi-Weekly

DATE POSTED: June 25, 2024
DEADLINE FOR APPLICATIONS: until filled

The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and services to families and individuals in need of stable housing. The qualified candidate will coordinate service through the Housing Choice Voucher program and other rental assistance programs. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development, local government entities, and numerous non-profit agencies, HACA provides access to safe, stable housing to over 20,000 individuals.

What you will do in this position:

• Coordinate rental assistance and services for both tenant-based and project-based rental assistance programs.
• Implement the complete leasing cycle for assigned grants, programs, and projects, from referral and wait list management, to determining eligibility for admission, issuing vouchers and requesting inspections, to lease-up and ongoing eligibility
• Collaborate with outreach teams and other homeless service providers to ensure clients successfully submit application materials, provide documents, and remain in compliance with family obligations to remain stably housed
• Complete contract execution with property managers and ensure timely and accurate subsidy payments on the client's behalf in accordance with specific program regulations
• Promptly respond to property manager, partner, or client inquiries via phone or email and provide guidance on program policies and procedures to maintain excellent working relationships
• Conduct annual reexaminations and interim reviews, collect documentation following the verification hierarchy, calculate rent adjustments, and notify residents and property managers of any changes in writing
• Perform timely and accurate data entry and maintain organized client records in the digital file storage system
• Prepare reports required by the assigned grants, track program participation and utilization using databases and spreadsheets
• Attend and participate in case staffing meetings with community partners related to clients experiencing homelessness

More about this position:

Qualified candidates must possess:

• Bachelor's degree in social science or business from a four-year college or university; OR
• Four years related experience and/or training; OR
• Equivalent combination of education and experience.

Preferred candidates will also possess the following skills and abilities:

• Ability to provide compassionate and professional customer service to the clientele of diverse backgrounds including people with disabilities and people experiencing homelessness
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and LaserFiche)
• Excellent oral and written communication skills
• Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry, the Austin/Travis County Homelessness Response System, and the Homeless Management Information System (HMIS).
• Spanish language proficiency

More about the team:

The HACA Assisted Housing Department is a cohesive and committed team of affordable housing professionals. We work together to uphold the values and commitments of our agency, administer just and impactful programs, and maintain the highest standard of performance and program integrity. The primary task of this department is to administer the Housing Choice Voucher program. Together we support more than 6,000 households and pay more than $70 million in rental assistance every year.

The Special Programs team coordinates rental assistance and services through the Housing Choice Voucher program and various special programs that have unique funding sources and requirements including the following programs: HOME Tenant-Based Rental Assistance, Continuum of Care Permanent Supportive Housing, Mainstream, HUD-Veterans Affairs Supportive Housing (VASH), Family Unification Program (FUP), Family Youth to Independent (FYI), Non-elderly Disabled (NED), Emergency Housing Voucher (EHV), Project-based vouchers, Mod-Rehab Single Room Occupancy (SRO), and the Local Housing Voucher Program (LHV).

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• 457b retirement plan with employer contributions
• Short and long-term disability
• Employee Assistance Program

Schedule & Salary:

• Hybrid work option available
• 8-hour shift, predictable schedule
• Monday - Friday, 8:00 - 5:00
• $23.28/hour with annual merit increase potential

Please click within to learn more about this position and to apply online!

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