Campus Services Specialist at TNBR Careers in Lawrenceburg, Tennessee

Job Description:

Job Purpose:

This position is responsible for the maintaining, planning and delivery of services for the extended campus.

Essential Functions:

1. Assist Campus Director with the delivery of student and community services to the campus.


2. Participate in recruitment efforts at area schools and community events as directed and outlined in the college recruitment plan through good public relations.


3. Provide coordination and assistance with enrollment and student services, specifically in the areas of admissions, registration, testing, financial aid, student activities, and student discipline.


4. Provide testing services and proctoring for all exams administered at the campus, including Accuplacer, Graduation Exit Exam, and individually proctored exams for distance education, ECampus, external institutions, and special needs testing.


5. Maintains campus operations in the absence of the Campus Director during regularly scheduled hours and extended hours as needed.


6. Completes Business Office functions, including collections and deposits of fees and charges, as well as maintain records and filing system for the campus.


7. Assist all campus offices to provide and promote department services, activities, and events including academic support for distance learning and multi-media equipment.


8. Assist with all aspects of on-boarding student including testing and the use of student portals including course selection, degree audit, and online campus.


9. Assists in the training and supervision of student workers and temporary employees.


10. Coordinate campus tours and scheduling of campus events in concert with the Campus Director.


11. Advise students in the capacity of College Success Advisor Assist.


12. Provide coverage of the front office to answer stakeholder questions, receive and process admissions documents.

Supplemental Functions:

1. Support all enrollment management and campus activities


2. Serve on college committees


3. Supervise students and temporary staff as assigned.

Education, Training and Experience Requirements:

Bachelor's degree and minimum of 2 years full-time experience in a professional setting

OR

Associates degree and a minimum of 5 years full-time experience in a professional setting

Education, Training and Experience Preferred:

1. Master's degree


2. Higher Education Experience

Knowledge, Skills, Abilities and Work Characteristics:

1. Knowledge of active listening and general public and customer relations skills techniques


2. Ability to provide effective individual and group student services guidance


3. Ability to establish, coordinate and implement independent management decisions


4. Knowledge of admissions, financial aid, testing, and records functions


5. Ability to effectively use information technology including Microsoft Office and related applications


6. Ability to interact with students and co-workers in a professional manner and within a team structure


7. Ability to be flexible and adaptable to support the goals of the college


8. Ability to communicate orally and in writing in a professional manner to students and community members


9. Knowledge of Student Information Systems and supporting platforms.

Working Conditions:

1. Regular work schedule is 7:45 a.m. - 4:15 p.m., Monday through Friday. Evening and weekend hours may be required.

2. Visual and hand usage of computer terminal

3. May require travel to other campus locations

4. Normal sitting and movement in an office environment

Titles Supervised:

Student workers and temporary workers

Hiring Salary Range: $32,000 - $38,394

This position is based at the Lawrenceburg, TN Campus.

About Columbia State Community College:

As Tennessee's first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses. Columbia State is a member of the Tennessee Board of Regents. Columbia State is known for excellence both inside and outside the classroom.

Columbia State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave


• 14 paid holidays


• Medical, dental, vision and life insurance


• Retirement plans


• Optional 401K and 403B Deferred Compensation Plans


• Educational benefits for the employee and their spouse and dependents

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


The following person has been designated to handle inquiries regarding nondiscrimination policies:


Executive Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2501