Regional Sales Representative (Parts & Service) at Morgan Truck Body in Morgantown, Pennsylvania

Job Description:

Regional Parts and Service Sales Representative

Location: Morgantown, PA

How You Will Make an Impact?

The Regional Service Sales Representative will meet Morgan sales plan in dollars and unit sales for Parts and Service, by establishing, developing and maintaining positive business and customer relationships.

The Nuts and Bolts

• Support Parts and Service needs including training, spec consultation, quotes, order entry, joint customer calls, warranty follow up, status and scheduling assistance, accounts receivable management, etc.
• Achieve agreed upon monthly parts and service sales targets and outcomes
• Reach out to customer leads through cold calling
• Analyze the territory and market's potential and track sales opportunities
• Initiate customer surveys where not already provided, to gain feedback leading to continuous improvement.
• Take the lead in coordinating improvement actions to address key customer concerns as they arise and in response to customer surveys.
• Search out, solicit and sell new parts and service business, and assist Parts and Service Manager in maintaining established accounts with contact information along with historical current year spend trends.
• Assist in warranty investigation, damage control and contribution to resolution.
• Ensure customer's expectations are crystal clear to engineering and service team from quote process through invoice.
• Service "red flag" immediate response and resolution.
• Supply management with reports on customer needs, problems, interests, competitive activities, new customer contacts, as well as potential for new business and services.
• Personal skills including professional appearance (business casual - no jeans), time management, Morgan and competition product knowledge, various chassis product knowledge, vocational and application knowledge, proficient with Morgan IT resources, etc.
• Other duties as assigned.

Required Credentials

• Must be open to local travel up to 90%
• Successful sales record meeting goals and objectives
• Excellent customer service skills
• Self-Starter
• Team Player

• Degree preferred
• Minimum five year commercial truck body, truck and trailer repair sales experience

You Must Be Able to

• Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required.
• This job occasionally operates in a manufacturing plant environment. Must be able to work in a non-climate controlled environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

How We Make an Impact

Celebrating our 70th year as the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!

Our shared values are the foundation upon which Morgan does business:

• Appreciating the people who make our success possible.
• Acting with integrity in all we do.
• Delivering results for our customers.
• Bringing an unbridled passion for our products.

Some of Our Total Rewards

We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision, and Life
• 401(k) Savings Plan with Company Match
• Tuition Reimbursement
• Paid holidays and increasing vacation time with years of service
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Job and Leadership Development training

Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Whether you are just beginning your career or taking the "next step," please visit our careers page.

www.morgancorp.com/careers

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