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Job Description:
About the role
Uber Freight is looking for an experienced System Integration Analyst/Business Analyst to join our implementation team. In this role, you will be working directly with new and existing clients and analyzing their transportation needs through an information technology scope and collaborating with teams within Uber Freight on innovative solutions to meet their needs. This role will require knowledge of IT system integrations (EDI X12, JSON, XML), troubleshooting and database queries using SQL. You will also be immersed in supply chain and shipping processes across a wide array of industries that is constantly evolving around analytics and technology.
What the Candidate Will Do
- Serve as the technical leader on assigned projects/tasks
- Provide configuration support to legacy customers within stated SLA of 3 business days
- Elicit, understand, document, test, and support, business requirements presented by internal and external stakeholders;
- Collaborate with cross functional peers to design a solution that supports the customer’s business cases and encompasses industry standard best practices
- Effectively convey business requirements to business users, developers, and customers
- Provide a baseline estimate of effort for assigned projects; update that estimate once the details of the future state are approved
- Log time as instructed and on time week over week
- Gain and maintain a thorough and practical understanding of how TMS modules, features, and functionality are implemented to satisfy the needs of a customer
- Serve as the liaison between Solutions Development/Operations/Customer and the broader IT development org
- Learn Operations use of the system and identify opportunities for improvement
- Lead multiple assignments simultaneously and meet all deliverables on time
- Document task progress using WorkFront
Travel
- 25%
Basic Qualifications
- High school diploma or GED equivalent
- 0-1 year of related experience, Entry level professional (supply chain / IT systems management / requirements documentation)
Preferred Qualifications
- Bachelor's degree or equivalent
- 2+ years of Business Analysis experience
- Analytical aptitude
- Leadership qualities, e.g. presents well and articulate
- Organized but flexible
- Transportation, Logistics, or Supply chain experience
- Advanced knowledge of Microsoft OfficeKnowledge of basic project management principles
- Excellent troubleshooting skills and PL/SQL experience
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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