Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Our Technical Support Wizards are responsible for providing quality customer care for our technical services. In this role you will have the opportunity to develop a robust skill set by troubleshooting problems, diagnosing the root cause, and offering solutions to internet, phone, and video issues. We are looking for people to provide an exceptional "HBC customer experience" that is second to none.
Job Type: Full-time
Rate: $18-$21/hour plus on call and overtime pay if applicable
Shift: M-F 12:00-9pm, training schedule is M-F 8am-5pm
Training Location: In office at Farmington, MN or Winona, MN
Location after training: Remote
Primary Responsibilities Include:
The successful Technical Experience Representative will have:
Even Better If You Have:
Benefits:
When you join HBC...
You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have the opportunity to do so. We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. For more information, go to www.schurzchoice.com.
Schurz Communications and its subsidiaries strategic objectives:
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:
The employee generally works in an indoor office environment.
See job description
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