Housekeeping Room Attendant - Embassy Suites-LAX South at Hilton Global in El Segundo, California

Job Description:

The Embassy Suites Los Angeles International Airport South is currently hiring energetic and enthusiastic Room Attendants in Housekeeping. This role is responsible for the overall cleanliness of assigned suites and responds to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with "More Reasons to Stay", offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Managers Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.

Embassy Suites is one of Hilton's market-leading brands. For more information visit www.hiltonworldwide.com

If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Hotels.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and values. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "To fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day and out AMAZING Team Members are the heart of it all!

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest suites as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming. Reports room as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Greet guests immediately with friendly/sincere acknowledgement
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

Pay Range: The starting wage for this role is $19.00 per hour and is based on applicable and specialized experience and location.

Embassy Suites by Hilton - LAX South is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• 
  H Hospitality - We're passionate about delivering exceptional guest experiences.
• 
  I Integrity - We do the right thing, all the time.
• 
  L Leadership - We're leaders in our industry and in our communities.
• 
  T Teamwork - We're team players in everything we do.
• 
  O Ownership - We're the owners of our actions and decisions.
• 
  N Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

• Ability to arrive to work on time and when scheduled
• Physically able to move large objects such as: carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
• Ability to read and recognize room/suite numbers
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
• 6 months to 1 year cleaning experience in housekeeping or janitorial service preferred.

What benefits will I receive?

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Health insurance
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

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