At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Operations Communications Specialist:
The Operations Communications Specialist will be responsible for the execution of internal communications strategy developed by the Operations Integration team. You will work cross-functionally to ensure operations messaging is clear and consistent across all our internal communication channels and be a key member of our operations services team. The communication will ensure whose communication operations success.
What You'll Do:
Craft messages and materials for internal audiences, working closely with other Support Center Teams: FSQA, Tech, Supply Chain, Marketing, Customer Experience, Development, and People + Culture
Support the Ops Integration Team to deliver rollouts and communications to Operations - both planned and unplanned
Work cross functionally to deliver key messages from other Support Center Teams: FSQA, Tech, Marketing, Customer Experience, Development, People + Culture and measure success by tracking key performance indicators to determine effectiveness of current and future communications
Partner with L+D to lead in-person and virtual training sessions for seasonal recipe rollouts and other initiatives
Continuously develop restaurant resources (posters, recipe cards, job aids) in partnership with L+D
Create and maintain a feedback loop for operational communications
Work as a partner with communications on any executive level writing or communications
Drive CAVA mission, values, and competencies through the in-restaurant experience
Abide by policies and procedures that support the service mindset
Manage timeline expectations within and across teams, deliver on our responsibilities accordingly
Earn the trust of Team Members and Managers by consistently embracing CAVA's values
Show discipline in bringing consistent performance, communication, and attitude to the job every day
Actively contribute to your department in order to complete tasks and meet company goals
Recognize the emotional stake each Team Member has in personal and organizational success of this business
The Qualifications:
2+ years' experience in corporate communications, public relations, or related role
Demonstrated success in developing clear, compelling, and on-brand messaging and materials
Proven ability to create and manage effective communications initiatives
Outstanding written, verbal, and visual communications skills, demonstrating clarity of thought, ability to influence, and skill in adopting appropriate tone
Track record of collaboration and positive, productive relationship with multiple internal partners
Passionate, dedicated, and eager to learn, leading with kindness, honesty, and integrity
Exceptionally organized, efficient, and detail oriented with the ability to balance multiple priorities in a fast-paced, ever-changing environment
Experience with various desktop publishing and design software (Adobe InDesign, Publisher, WordPress, Canva, PowerPoint, Illustrator, etc.)
Innovative finding new and creative ways to effectively communicate
Data focused measuring results: developing the ROI for each project measuring reaction, learning, behavior, and results
Highly organized and is skilled in time management
A passion for food, people and storytelling
Preferred Experience: Proficiency in Spanish is a plus, bachelor's degree in communications, English, PR, journalism, marketing, or a related field
Experience with Monday or other project management software
Ability to travel up to 20%
Physical Requirements:
Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner
What we offer:
Competitive salary, plus bonus and long-term incentives*
Early Wage Access!
Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with CAVA contribution
Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
Free CAVA food
Casual work environment
The opportunity to be on the ground floor of a rapidly growing brand
All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
Please note that visa sponsorship is not available.
*Indicates qualifying eligible positions only
CAVA - Joining "A culture, not a concept"
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice.