Posted in General Business 26 days ago.
Type: Full-Time
UNFI is looking for a Customer Experience Representative to join their team.
UNFI is North America's Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers, and the families we serve every day. With deeper full store selection and compelling brands for every aisle, built on an unmatched heritage in great food and fresh thinking. And smarter food solutions, from fulfillment to insights and beyond, that help entrepreneurs and major brands alike unlock their full potential and transform their businesses - for the better. Better Food. Better Future.
Purpose:
The Customer Experience Representative will provide an excellent customer experience and maintain strong professional relationships with internal and external customers. The Customer Experience Rep is the primary reference point assisting with multimedia ordering devices and the UNFI Web. Assist customers nationally with order and claims processing, order status, and troubleshooting issues. Participate in sales and other customer communication events. Aid and assist in the deployment of new tools, system implementations and upgrades.
Job Responsibilities:
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