ERP Integration Specialist at Clemson University in Clemson, South Carolina

Job Description:

Clemson University



Job ID:109050

Location:Clemson University

Full/Part Time:Full-Time

Regular/Temporary:Regular

JOB SUMMARY:

Clemson University's Integration Services Team is looking for an ERP Integration Specialist to fulfill the following duties:

• The Integration Specialist serves as a technical point of contact for assigned projects, including solution design, technical documentation, implementation and production support working on a range of system integration initiatives involving HR and Finance ERP Systems.
• Design, build, test and support internal and external HR and Finance ERP System integrations, business processes, and custom report development.
• Provide application support including, but not limited to, coding, testing, documenting, troubleshooting, refinement and installation of programs / systems in order to satisfy user requirements.
• Performs other duties as assigned.

ABOUT | Workday@Clemson

Clemson University is migrating primary human resources, finance processes and systems to our new cloud-based enterprise resource platform (ERP), Workday@Clemson. Ultimately, this investment will replace an antiquated system with a cutting-edge, intelligently designed one. Workday@Clemson will serve as a highly coordinated system ideal for providing a smooth user experience for faculty, staff and administrators alike, all while supporting our University's strategic plan, Clemson Elevate.

Our current HR and Finance systems are outdated. They predate the first ever webpages and the science of texting as a form of communication. A host of workaround systems and processes frustrate faculty and staff trying to complete recurring tasks like requesting a new hire. A new system that simplifies processes, removes disruption and keeps faculty and staff focused on high-priority work will keep everyone engaged.

By investing in this new system, we will effectively transition efficiently and strategically to a new system that supports both the efforts of Clemson Elevate as well as the needs of our students, faculty, staff and partners.

JOB DUTIES:

30% - Essential - Analysis and Design:
Work with users to gather business requirements, perform database analysis, code and test middleware routines to ensure successful and seamless communication among the various IT systems and application components. Responsible for the delivery of end-to-end platform integrations from proposal development through execution (design/build/test/deploy). Develop and document detailed program module test procedures, generates required test data files, and execute testing procedures. Determine how existing applications, legacy systems, databases, Web interfaces and/or hardware logic, which may be currently operating on multiple platforms, work together to meet the new and emerging enterprise requirements.

30% - Essential - Systems Integration Development:
Create/maintain custom integrations. Ensure availability and viability of integrations through daily monitoring, maintenance, problem resolution and upgrades. Provide subject matter expertise in solution and technology functions and procedures. Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution. Analyze, prioritize, troubleshoot, and resolve technical issues. Comply with established system security protocols. Assist with capacity planning and management. Escalate production issues. Break fixes.

20% - Essential - Subject Matter Expert:
Identify and address implementation risks to remove project roadblocks and engage appropriate internal escalation resources. Provide support for incident management and integration monitoring. Understand and follow Data Governance and ensure attention to data quality. Assist with data migration from legacy systems to new systems. Leverages HR/FIN ERP SYSTEM integration knowledge and acumen to continuously improve integration capabilities, processes, and data quality.

20% - Essential - Collaboration:
Provide direct end-user support related to the IT function of supported applications and services. Develop relationships with HR/FIN ERP SYSTEM representatives and other third-party vendor teams to effectively troubleshoot and resolve issues. Liaise between internal uses and external resources; translate requirements and specifications to all. Prepare system and programming documentation for users and other developers in accordance with internal and external standards.

MINIMUM REQUIREMENTS:

Education - Bachelor's Degree in Computer Science or a Related Area

Work Experience - Experience in computer system development and modification. Relevant experience may be substituted for the Bachelor's degree on a year for year basis.

PREFERRED REQUIREMENTS:

Preferred Work Experience:

• Experience with Integration protocols, implementation approaches, plus tools and phases of the project lifecycle.
• Experience monitoring and maintaining interfaces between HR and Finance ERP Systems and internal/external vendor systems.

RESPONSIBILITIES:

JOB KNOWLEDGE
Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations

SUPERVISORY RESPONSIBILITIES
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES
No Budget Responsibilities - No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

Preferred Work Experience:

• Experience with Integration protocols, implementation approaches, plus tools and phases of the project lifecycle.
• Experience monitoring and maintaining interfaces between HR and Finance ERP Systems and internal/external vendor systems.

WORKING CONDITIONS:

No Work Conditions

WORK SCHEDULE:

Standard Hrs: 37.5 Hours / Week

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

September 13, 2024 @ 11:59 PM

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.

PI248640020

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