Operations Assistant at TPR Education, LLC in New York, New York

Job Description:

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

Summary of Position:
The Princeton Review is looking for a part-time Administrative Assistant. The ideal candidate must possess the ability to learn quickly and communicate effectively with an ambitious client base. The candidate should be a self-starter with proficiency in Microsoft Office Suite and be able to work with minimal direction in a fast-paced environment. Working Hours: 6:00PM EST – 10:30PM EST, 25 hours per week

Major Responsibilities:

• Serve as first contact for Instructors; take phone calls, and answer email inquiries.


• Address Instructor concerns and correspond with instructors as needed


• Address concerns of Institutional customers and clients and respond as needed/directed


• Use company software systems to maintain course operations, monitor course progress, and ensure student success.


• Perform other duties, including data entry and filing, as assigned.

Education, Background, Experience & Qualifications:

• Minimum of one year experience in office administration or equivalent


• Strong and courteous written and oral communication skills


• Superior organizational and problem-solving skills and attention to detail


• Proficiency in Microsoft Office Outlook, Word, and Excel is required


• Prior experience with Microsoft Access or other database preferred


• Professional telephone skills and ability to answer multiple line phones


• Ability to thrive in a fast-paced environment, manage multiple projects, and prioritize multiple deadlines


• Prior customer service is preferred

 

Salary: $18 - $25 per hour, based on a 25-hour work week.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

This application window is anticipated to close in 30 days.

Pursuant to, and consistent with, any applicable state or local laws, such as the Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, New York City Fair Chance Act, Philadelphia’s Fair Chance Hiring Law, and San Francisco Fair Chance Ordinance, (The Princeton Review or Tutor.com as appropriate) will consider for employment qualified applicants with arrest and conviction records.

 

Please see the Los Angeles Fair Chance Initiative for Hiring Ordinance poster and Philadelphia’s Fair Chance Poster

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